Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Find roles with Kablio AI to help build and power the world.Kablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Client Services Manager
Home Group
Leading and managing a team to deliver person-centered housing support services for customers with mental health conditions, substance misuse issues and/or mild learning disabilities in East Ipswich.
16d ago
£27,338 - £28,890
Expert & Leadership (13+ years), Experienced (8-12 years)
Part Time
Upper Street, England, United Kingdom
Hybrid
Company Size
3,000 Employees
Service Specialisms
Integrated housing
Health care services
Social care services
Supported property development
Property design
Construction
Procurement
Asset management
Sector Specialisms
Social Rent
Mid-Market Rent
Factored Customers
Housing Management
Community Resources
Residential Treatment Facilities
Mental Health Services
Custom Home Building
Role
What you would be doing
team supervision
shift management
team coaching
service promotion
quality assurance
safeguarding lead
- This is an on-the-job role supporting colleagues and customers in services
- Contribute covering the on-call rota out of hours, perhaps covering the occasional sleep-in shift, could manage your own diary; prioritising workload and responsibilities including supervising colleagues and coordinating the rota and meetings.
- You’ll coach your team and manage individual and team performance
- You’ll promote the service, ensuring that it’s visible and accessible to referring agencies and self-referring customers and promote our brand in the community
- You’ll ensure the quality of the service evidenced by KPIs and customer satisfaction surveys, and empowering customers and colleagues alike
- You’ll be a Safeguarding lead for the team, and oversee the health and safety checks and risk assessments are completed and recorded
- Leading our team of support workers and coordinators, you’ll help us deliver our person centred, efficient, quality housing support services to our customers aligned to our contracts
What you bring
dbs check
team leadership
people skills
tech skills
customer advocacy
support experience
- Experience of delivering support in a housing or care environment
- Ideally, you’ll have experience of leading a team, and have the knack for empowering and developing others
- Great people skills, ability to communicate and understand where people are in their life
- You’ll need an Enhanced DBS check done and we pay for that.
- Able to use technology for managing tenancies, reviewing support plans and risk assessments, processing referrals and for reporting purposes such as Health and Safety, finances, incident management, rotas and HR processes.
- The confidence to challenge behaviours that are not aligned to our values, and the ability to advocate for your customers
- Colleague wellbeing really matters to us. There are several tools and support available to help you when you need them.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
- To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- due to limits on current certificates of sponsorship, sponsorship cannot be offered to external candidates for this role.
- enhanced dbs check is required for this role.
Company
Overview
55,000 homes
Homes Delivered
Across the UK, the company has successfully delivered housing solutions to communities in need.
- Founded with a vision to transform lives through safe, secure, and affordable homes.
- Provides housing, care, and support services, specializing in helping vulnerable individuals.
- Operates across multiple regions in the UK, focusing on residential and healthcare sectors.
- Known for innovative solutions, including supported housing and social care integration.
- Collaborates with local authorities, charities, and healthcare providers to maximize impact.
- Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs.
- Continues to expand its reach with a focus on enhancing community well-being and individual independence.
- We are passionate about making a positive difference to people’s lives.
- We believe in treating people with respect, dignity, and fairness.
- We are committed to making housing and services accessible and inclusive for all.
- We focus on creating innovative solutions that meet people’s needs.
- We work together as one team, driven by shared goals and values.
- We strive to deliver outstanding services and exceed expectations.
- We take pride in our integrity, transparency, and accountability.
Net Zero by 2050
Net Zero Commitment
The company is dedicated to achieving net zero carbon emissions by a specific year.
- Aim to improve sustainability through energy-efficient measures.
- Focusing on reducing energy consumption and increasing renewable energy sources.
- Adopted sustainable construction practices in new developments.
- Track and report environmental performance annually.
X% increase
Women in Leadership
The proportion of women in leadership roles has grown significantly over the past year.
- Focused on building an inclusive culture where everyone feels valued.
- Aim to increase gender diversity at all levels, with a focus on leadership roles.
- Implemented training programs to promote inclusive leadership and support diverse teams.
- Actively supports flexible working to improve work-life balance.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio