Radio Frequency Engineer

The RF Engineer in Field Service provides expert-level technical support, troubleshooting, and system optimization of RF systems, including Distributed Antenna Systems (DAS), public safety radio systems, cellular repeaters, and Wi-Fi networks. This role ensures client environments maintain reliable coverage, meet regulatory requirements, and align with contract SLAs. The client-facing position requires technical expertise, field presence, and professional communication to support Vision Technologies’ service portfolio.

• Document testing results, coverage maps, and client-facing reports.
• Support project-to-service handovers, ensuring RF systems are documented, validated, and stable before entering warranty or contract support.
• Conduct onsite surveys, inspections, and preventive maintenance activities.
• Perform spectrum analysis, PIM testing, and signal strength validation.
• Provide technical recommendations to enhance client systems and prevent recurring failures.
• Maintain accurate records in Autotask and LN for all tickets, service orders, and system changes.
• Provide technical escalation support for service technicians and coordinators.
• Validate warranty claims for RF-related equipment and determine service vs. billable scope.
• Respond to service tickets, ensuring technical resolution is achieved within SLA.
• Review alert dashboards and respond to priority incidents.
• Support corrective maintenance, equipment replacement, and integration of new RF components.
• Ensure systems comply with FCC, NFPA, and local jurisdiction requirements.
• Serve as the RF subject matter expert for internal customer discussions on performance issues, system upgrades, and SLA compliance.
• Diagnose, test, and repair RF systems (DAS, public safety radio, cellular repeater, Wi-Fi, and related technologies).

• Familiarity with major DAS platforms (CommScope, ADRF, Corning, Solid, etc.) and public safety radio standards.
• Travel required across the assigned territory with occasional overnight stays.
• Ability to work onsite in customer environments (commercial buildings, campuses, hospitals, etc.).
• Ability to interpret RF design documents, iBwave files, and coverage maps.
• High attention to detail, focusing on SLA compliance and service quality.
• Strong written and verbal communication skills.
• Strong organizational and documentation skills with strict ticketing and SO processes adherence.
• Strong problem-solving skills and ability to work independently in client-facing roles.
• Strong knowledge of FCC regulations, NFPA code, and AHJ compliance requirements.
• Hands-on expertise with test equipment: spectrum analyzers, PIM testers, OTDR, and RF sweep tools.
• Ability to train, mentor, and support junior technicians.
• Ability to lift up to 50 lbs. and work in confined or elevated spaces as required.
• Bachelor’s degree in electrical engineering, Telecommunications, or equivalent experience.
• 5+ years’ experience in RF engineering, preferably with DAS and public safety systems.