Service Support Engineer at Vanderlande in Marietta, GA | Kablio

Role

Description

project lead

plc programming

controls troubleshoot

system design

documentation

customer support

Lead Service Order retrofit or modification projects from concept to completion, including scope definition, design coordination, and on-site implementation.
Coordinate with internal engineering, parts, and field service teams to ensure successful project execution.
Ensure all work is performed in compliance with company safety, quality, and performance standards.
Troubleshoot and resolve controls and mechanical system issues on installed MHS systems.
Provide technical documentation, reports, and updates to customers and internal stakeholders.
Develop and implement PLC program modifications using Allen-Bradley or Siemens platforms.
Serve as primary technical point of contact for assigned parcel customers, ensuring timely response and resolution to service inquiries.
Support continuous improvement initiatives within the Parcel Services Organization.
Support layout and system design activities for retrofit solutions and capacity enhancements.

Requirements

autocad

eplan

allen-bradley

siemens

bachelor's

5+ years

Excellent communication and customer-facing skills with the ability to manage multiple priorities.
Able to climb a 2-story ladder
Experience with logistical processes and system design is preferred.
Exposure to layout engineering and system design tools (AutoCAD, EPLAN).
Proficiency in Spanish, with the ability to communicate effectively across multilingual teams and customer groups is a plus.
Ability to interpret electrical schematics, mechanical drawings, and layout designs.
Working knowledge of field devices, VFDs, and network communication protocols (PROFINET, Ethernet/IP).
Willingness to travel up to 50% domestically for project or service support for short periods of time.
Bachelor’s degree in Electrical, Mechatronics, or Mechanical Engineering; or equivalent technical experience.
Experience supporting project managers through planning, handover, and execution phases.
Must be comfortable working in an office setting and a factory / construction environment
Able to walk a mile in 20 minutes
Able to lift to 30 lbs. without difficulty
Familiarity with parcel automation technologies, including conveyors, sorters, and control systems within the UPS, FedEx, DHL, Amazon networks.
Strong understanding of electrical and mechanical systems within conveyor or sortation environments.
Capable of working 10 hours standing / sitting / walking / climbing stairs
Proven experience with Allen-Bradley (RSLogix, Studio 5000) and Siemens (TIA Portal, Step 7) PLC systems.
5+ years of experience in Material Handling Systems (MHS), industrial automation, or a related field.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1949

Year of establishment

Established in Veghel, Netherlands.

Acquired 2017

Acquisition by Toyota Industries

Joined a global logistics automation group while maintaining Dutch engineering roots.

600+ Airports

Baggage systems installed worldwide

Operates baggage handling systems across numerous international airports.

4B Bags

Annual baggage processed

Efficiently manages and transports billions of bags each year.

Grew under the name Rapistan Lande in the 1960s, adopting 'Vanderlande' in 1989 and expanding internationally into material-handling automation.
Delivers integrated solutions—innovative systems, smart software, and lifecycle services—to warehouses, airports, and parcel hubs.
Its baggage systems operate in numerous airports, moving a large volume of bags annually.
Parcel systems sort millions of items daily.
FY2024 net revenue reached about €2.2 billion, supported by a healthy order book and steady intake.
Typical projects include large-scale airport baggage halls, e-commerce warehouse sortation, and parcel distribution hubs.
Specializes in airport baggage handling, warehouse automation, and parcel-sorting systems—trusted by top global retailers.
Unusual fact: 9 of the 15 largest food retailers rely on its warehouse systems, processing deliveries for same-day promises worldwide.

Culture + Values

The company is committed to developing its employees and enabling them to reach their full potential.
The organization is driven by innovation and continually strives for better ways of doing things.
The company builds long-term relationships based on mutual respect and trust.
The organization is customer-centric and constantly aims to exceed expectations.
The company believes in delivering excellence through high standards and accountability.
The organization works with passion and integrity in everything it does.

Environment + Sustainability

Net-Zero 2050

Emission Target

Goals to reach net-zero emissions by the year 2050.

Committed to reducing CO2 footprint and improving energy efficiency across operations.
Products and solutions focus on energy efficiency, sustainability, and innovation.
Continuously works on reducing waste and improving recycling in processes.
Invests in sustainable technologies to support the global transition to renewable energy.

Inclusion & Diversity

Fosters an inclusive work environment, encouraging diversity of thought, and building a workplace where everyone can thrive.
Has made significant progress in increasing gender diversity, with women holding leadership positions across various departments.
Monitors diversity metrics and aims to increase gender balance across all levels of the organization.

Articles

Careers

Products

Vanderlande's Innovation

Role

Description

project lead

plc programming

controls troubleshoot

system design

documentation

customer support

Lead Service Order retrofit or modification projects from concept to completion, including scope definition, design coordination, and on-site implementation.
Coordinate with internal engineering, parts, and field service teams to ensure successful project execution.
Ensure all work is performed in compliance with company safety, quality, and performance standards.
Troubleshoot and resolve controls and mechanical system issues on installed MHS systems.
Provide technical documentation, reports, and updates to customers and internal stakeholders.
Develop and implement PLC program modifications using Allen-Bradley or Siemens platforms.
Serve as primary technical point of contact for assigned parcel customers, ensuring timely response and resolution to service inquiries.
Support continuous improvement initiatives within the Parcel Services Organization.
Support layout and system design activities for retrofit solutions and capacity enhancements.

Requirements

autocad

eplan

allen-bradley

siemens

bachelor's

5+ years

Excellent communication and customer-facing skills with the ability to manage multiple priorities.
Able to climb a 2-story ladder
Experience with logistical processes and system design is preferred.
Exposure to layout engineering and system design tools (AutoCAD, EPLAN).
Proficiency in Spanish, with the ability to communicate effectively across multilingual teams and customer groups is a plus.
Ability to interpret electrical schematics, mechanical drawings, and layout designs.
Working knowledge of field devices, VFDs, and network communication protocols (PROFINET, Ethernet/IP).
Willingness to travel up to 50% domestically for project or service support for short periods of time.
Bachelor’s degree in Electrical, Mechatronics, or Mechanical Engineering; or equivalent technical experience.
Experience supporting project managers through planning, handover, and execution phases.
Must be comfortable working in an office setting and a factory / construction environment
Able to walk a mile in 20 minutes
Able to lift to 30 lbs. without difficulty
Familiarity with parcel automation technologies, including conveyors, sorters, and control systems within the UPS, FedEx, DHL, Amazon networks.
Strong understanding of electrical and mechanical systems within conveyor or sortation environments.
Capable of working 10 hours standing / sitting / walking / climbing stairs
Proven experience with Allen-Bradley (RSLogix, Studio 5000) and Siemens (TIA Portal, Step 7) PLC systems.
5+ years of experience in Material Handling Systems (MHS), industrial automation, or a related field.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1949

Year of establishment

Established in Veghel, Netherlands.

Acquired 2017

Acquisition by Toyota Industries

Joined a global logistics automation group while maintaining Dutch engineering roots.

600+ Airports

Baggage systems installed worldwide

Operates baggage handling systems across numerous international airports.

4B Bags

Annual baggage processed

Efficiently manages and transports billions of bags each year.

Grew under the name Rapistan Lande in the 1960s, adopting 'Vanderlande' in 1989 and expanding internationally into material-handling automation.
Delivers integrated solutions—innovative systems, smart software, and lifecycle services—to warehouses, airports, and parcel hubs.
Its baggage systems operate in numerous airports, moving a large volume of bags annually.
Parcel systems sort millions of items daily.
FY2024 net revenue reached about €2.2 billion, supported by a healthy order book and steady intake.
Typical projects include large-scale airport baggage halls, e-commerce warehouse sortation, and parcel distribution hubs.
Specializes in airport baggage handling, warehouse automation, and parcel-sorting systems—trusted by top global retailers.
Unusual fact: 9 of the 15 largest food retailers rely on its warehouse systems, processing deliveries for same-day promises worldwide.

Culture + Values

The company is committed to developing its employees and enabling them to reach their full potential.
The organization is driven by innovation and continually strives for better ways of doing things.
The company builds long-term relationships based on mutual respect and trust.
The organization is customer-centric and constantly aims to exceed expectations.
The company believes in delivering excellence through high standards and accountability.
The organization works with passion and integrity in everything it does.

Environment + Sustainability

Net-Zero 2050

Emission Target

Goals to reach net-zero emissions by the year 2050.

Committed to reducing CO2 footprint and improving energy efficiency across operations.
Products and solutions focus on energy efficiency, sustainability, and innovation.
Continuously works on reducing waste and improving recycling in processes.
Invests in sustainable technologies to support the global transition to renewable energy.

Inclusion & Diversity

Fosters an inclusive work environment, encouraging diversity of thought, and building a workplace where everyone can thrive.
Has made significant progress in increasing gender diversity, with women holding leadership positions across various departments.
Monitors diversity metrics and aims to increase gender balance across all levels of the organization.

Articles

Careers

Products

Vanderlande's Innovation