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Notting Hill Genesis

Project Officer - Springboard Two

Company logo
Notting Hill Genesis
Notting Hill Genesis is a leading UK housing association providing affordable homes and services.
Coordinate project activities, manage communications, and maintain accurate data for the Springboard Two program to improve residents' homes.
18d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
St Albans, England, United Kingdom
Hybrid
Company Size
1,500 Employees
Service Specialisms
Property Development
Design
Construction Services
Project Management
Consulting
Technical Services
Turnkey
Sector Specialisms
Residential
Legal Services
Repairs
Care and Support Services
Complaints
Service Charges
Property Management
Development
Role
What you would be doing
programme meetings
asset assessment
customer service
budget forecasting
communications management
sustainability planning
  • Organise programme meetings, track actions, and maintain documentation to support delivery.
  • Assist in assessing asset performance to determine scheme viability for inclusion in the SB2 programme.
  • Deliver excellent customer service across all communication channels, ensuring timely and effective responses.
  • Support budget forecasting and expenditure tracking using PAMWIN and internal systems.
  • Manage the team inbox, triage project queries, and coordinate resident communications.
  • Collaborate with internal and external stakeholders to identify homes for sustainability improvements and support strategic planning.
What you bring
excel
powerpoint
sustainability
contractor management
attention to detail
project tracking
  • Experience of writing reports and collecting all relevant data and presenting it in a way everyone can understand
  • Proven track record of delivering high-quality customer service and clear communication
  • Experience in contractor management and writing reports with accessible data presentation.
  • Knowledge of housing sustainability, energy efficiency, or decarbonisation projects.
  • Great attention to detail and a results-driven approach
  • Familiarity with PAMWIN or similar project tracking tools.
  • Experience working in asset management or housing improvement programmes.
  • Strong IT skills, including accurate data input and proficiency in Microsoft Office, Excel, and PowerPoint.
  • Excellent time management, organisational, and problem-solving skills.
Benefits
  • Cycle to work scheme.
  • Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
  • Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
  • Health cash plan
  • Life Assurance x 4 annual salary
  • Interest free loans - season ticket loan, tenancy deposit loan, and training loan
  • Generous pension scheme
  • Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
  • Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
Training + Development
Information not given or found
Interview process
  • apply for the role online.
  • successful candidates will be asked to do an assessment.
  • successful candidates will be invited to an interview.
Visa Sponsorship
Information not given or found
Security clearance
  • basic dbs check
Company
Overview
2018
Year Founded
The company was established through the merger of two prominent housing organizations.
  • Aims to deliver high-quality, affordable homes across London and the South East of England.
  • Specializes in the development, management, and maintenance of residential properties.
  • Works on a wide range of projects, from new build homes to large-scale regeneration schemes.
  • Known for its focus on creating sustainable and community-centered living spaces.
  • Has a strong presence in regeneration, transforming neighborhoods and improving local amenities.
  • Supports tenants with a variety of services, including housing management and community programs.
Culture + Values
  • Reinvesting surplus for purpose – all profit from commercial activities is reinvested into improving existing homes, services, and developing more affordable housing.
  • Self‑sufficiency and entrepreneurial spirit – businesses are empowered to run their own affairs, innovate, and make improvements.
  • Resident‑centric listening – actively and empathetically listening to residents and seeing services from their point of view.
  • Holistic, tenure‑blind estate management – managing estates to meet the needs of all residents and the local community.
Environment + Sustainability
20+ Targets
Sustainability Strategy
Committed to achieving over 20 sustainability goals for homes, green spaces, and business operations by 2030.
500+ Homes
Green Retrofit Program
Retrofitting over 500 homes across London with energy-efficient upgrades to meet EPC C standards.
£250m Bond
Sustainability Borrowing
Issued a £250 million sustainability bond to fund construction of highly energy-efficient homes meeting EPC B standards.
£230m Investment
Building Safety & Decarbonisation
Planned £230 million gross expenditure for building safety rectification and decarbonisation over the next decade.
  • Sustainability is central to mission – improve energy efficiency of homes to lower carbon emissions, energy bills and enhance green spaces.
  • Target EPC C by 2030 – focusing on fabric-first approach to raise all homes to at least EPC C standard.
  • Net zero carbon target by 2050 – plans include EPC C by 2030 followed by pathway to full carbon neutrality by 2050.
Inclusion & Diversity
4.4/5 Rating
Employee Feedback on Glassdoor
Reflects the company's diversity and inclusion efforts as rated by employees on Glassdoor.
72% Would Recommend
Employee Workplace Satisfaction
Indicates high employee satisfaction with the workplace environment, suggesting strong inclusive practices.
  • No further publicly stated DEI strategy or gender breakdown data available from official sources.
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