Senior Credit Controller

Description

• Billing Disputes: Collaborate effectively with internal departments and clients to proactively resolve billing and payment disputes, ensuring accuracy and satisfaction.
• Documentation: Maintain accurate and up-to-date records of all collection activities, including communication logs, payment status, and dispute resolutions.
• Payment Arrangements: Negotiate payment plans and settlements with clients to facilitate the collection process.
• Client Communication: Contact clients via phone, email, and written correspondence to follow up on overdue payments.
• Account Management: Take charge of managing a diverse portfolio of client accounts to ensure prompt collection of outstanding invoices and contribute to our financial success.
• Compliance: Ensure all collection activities comply with relevant laws, regulations, and company policies.
• Process Improvement: Identify and recommend improvements to the collection process to enhance efficiency and effectiveness.
• Reporting: Prepare regular reports on the status of accounts receivable and collection efforts for management review.
• Customer Relations: Build and maintain positive relationships with clients while effectively managing and collecting outstanding debts.

Requirements

• Knowledge: Understanding of accounting principles, billing procedures, and collection laws and regulations.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with accounting software.
• Experience: Bring your minimum of 5-7 years of relevant experience in collections, accounts receivable, or a related field to this dynamic role and make a difference.
• Excellent negotiation and problem-solving abilities.
• Strong communication and interpersonal skills.
• Attention to detail and strong organizational skills.
• Work Environment: Ability to work in a fast-paced environment with a high volume of transactions.
• Ability to work independently and manage multiple tasks simultaneously.
• Education: A bachelor's degree in finance, Accounting, Business Administration, or a related field is preferred, showcasing your educational foundation for success in this role.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance