Income Recovery Officer

Vivid

Manage rent arrears caseload, support tenants and help prevent evictions.

7 days ago ago

Junior (1-3 years)

Basingstoke, England, United Kingdom

Company Size

1,200 Employees

Service Specialisms

Affordable housing development

Housing support services

In‑house construction (VIVID Build)

Tenancy sustainment support

Shared ownership

Social and affordable rent

Sector Specialisms

Affordable Homes

Gas Servicing

Electrical Servicing

Electrical Testing

Housing Association

Information not given or found

Information not given or found

Income Recovery Officer

Vivid

Description

customer engagement

caseload management

tenancy support

team collaboration

recovery actions

benefits processing

Requirements

counselling

legal

financial

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

People also searched

Overview

Culture + Values

Environment + Sustainability

£87.5m Investment

Safety, Quality, and Sustainability

Investment in improving energy efficiency, safety, and sustainability, including retrofitting over 400 homes between 2023 and 2025.

80% Homes Rated C+

Energy Efficiency Achievement

Over 80% of homes currently achieve an EPC rating of C or above, with a target to reach 100% by 2030.

280 t CO₂ Saved

Annual Carbon Reduction

Retrofit improvements are projected to reduce carbon emissions by 280 metric tons annually.

62,000 kg CO₂ Saved

Modular Homes Saving

Each modular home reduces embodied carbon by 1/27th compared to traditional homes, with a lifecycle saving of ~62,000 kg of CO₂ per home.

Inclusion & Diversity

Articles

Income Recovery Officer

Vivid

Description

customer engagement

caseload management

tenancy support

team collaboration

recovery actions

benefits processing

Requirements

counselling

legal

financial

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

People also searched

Overview

Culture + Values

Environment + Sustainability

£87.5m Investment

Safety, Quality, and Sustainability

Investment in improving energy efficiency, safety, and sustainability, including retrofitting over 400 homes between 2023 and 2025.

80% Homes Rated C+

Energy Efficiency Achievement

Over 80% of homes currently achieve an EPC rating of C or above, with a target to reach 100% by 2030.

280 t CO₂ Saved

Annual Carbon Reduction

Retrofit improvements are projected to reduce carbon emissions by 280 metric tons annually.

62,000 kg CO₂ Saved

Modular Homes Saving

Each modular home reduces embodied carbon by 1/27th compared to traditional homes, with a lifecycle saving of ~62,000 kg of CO₂ per home.

Inclusion & Diversity

Articles