Sales Team Lead

Description

• Develop and execute integrated UK and international sales strategies to achieve ambitious sales targets
• Train and support the sales team in delivering exceptional customer service.
• Build and maintain strong relationships with key stakeholders, including real estate agents, brokers, and potential buyers.
• Prepare and present regular sales reports and forecasts to senior management.
• Respond to and manage any health and safety incidents promptly and effectively.
• Address any team conflicts or issues promptly and effectively.
• Organise team-building activities and events to strengthen team cohesion.
• Provide ongoing training and development opportunities to support career growth.
• Oversee the implementation and maintenance of health and safety policies and procedures.
• Ensure a high level of customer satisfaction by addressing customer inquiries and resolving issues promptly and effectively.
• Implement customer feedback mechanisms to continuously improve the customer experience.
• Lead, mentor, and manage a team of sales professionals, providing guidance and support to ensure high performance.
• Develop and maintain customer service policies and procedures to ensure consistency and quality.
• Provide training and support to the sales team on health and safety practices.
• Provide strategic input on pricing and product positioning through market research and competitor analysis for pre-development/phase analysis.
• Oversee the entire sales process, from initial contact to contract signing and after-sales support.
• Represent the company at global property exhibitions, roadshows, and virtual events, ensuring brand visibility and lead generation.
• Collaborate with the marketing team to develop promotional materials and campaigns that drive sales.
• Monitor market trends, competitor activities, and customer preferences to identify new business opportunities.
• Foster a positive and motivating work environment to enhance team performance and morale.
• Ensure compliance with all relevant regulations and company policies.
• Conduct regular health and safety audits and risk assessments.

Requirements

• Proven ability to lead and motivate a sales team to achieve targets.
• Ability to work under pressure and meet deadlines.
• Strong knowledge of the South East & London property market and current industry trends.
• Proficient in CRM software and the Microsoft Office Suite.
• Excellent communication, negotiation, and interpersonal skills.

Benefits

• 25 days annual leave, increasing with service to 33 days.
• Private pension plan.
• Group life assurance.
• Health and wellbeing benefits including Private Medical Insurance.
• Lifestyle benefits including access to an online discount platform.

Training + Development

Interview process

Visa Sponsorship

Security clearance