Advocates company IT security policies and best practices
Develop and maintain positive and professional relationships within the organization
Utilizes service desk system for ticket management; maintains accurate and accessible technology documentation
Leads and/or participates in multiple technology-based projects, up 50% of workload annually
Supports hardware, software, and basic networking for all operational needs of the business.
Communicates with internal/external customers and vendors; acts as main point of contact for assigned area of support
Promotes and maintains safe work environment; including keeping work area organized and free from clutter and potential hazards
Works with various business teams to assist with onboarding/offboarding employee technology components as needed
Travel to job sites, field offices and area offices will be required; responding to technical requests during day, night and weekend hours is also required.
Requirements
it certifications
customer service
microsoft
5+ years
bachelor's
teamwork
Ability to translate technical terms into non-technical terms for end user support
IT related certifications
Ensures end-user technology needs are being met and/or exceeded; excellent customer service acumen
Proficient with Microsoft products
Exposure to a variety of extreme conditions at construction job sites, including heights, moving vehicles, and stopped traffic
Valid drivers license
Is comfortable in a collaborative team environment as well as working autonomously
5+ years experience in construction operations, including IT application use, process improvement, end user support or related experience
Bachelor's Degree in Information Systems, Business Information Systems, Construction Management or related field; or equivalent work experience
Exposure to noise, including horns, mechanical equipment, heavy equipment, jackhammers
Benefits
Indoor office environment includes computers, copy machines, fax machines, tablets and other mobile devices
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1994
Year Established Through Merger
Founded through a merger of Contractors United Inc., Astro Paving, and Fauber Construction.
2021
Year of Strategic Expansion
Integrated bridge specialists JCI Bridge Group, enhancing expertise and capabilities.
Now part of The Heritage Group, it operates offices and asphalt plants statewide, delivering both public-sector highway systems and private-site development.
Its expertise spans heavy civil sectors—earthwork, utilities, asphalt and concrete paving, structural concrete, and bridge construction.
Typical projects range from complex interstate reconstructions to local commercial pads, showcasing adaptability across scales.
Through a blend of regional reach and technical scope, Milestone weaves infrastructure transformation into Indiana’s landscape.
Culture + Values
Trust
Passion
Respect
Commitment
Safety
Performance
Quality
Environment + Sustainability
Initiative to eliminate plastic and paper cups on-site.
Recycling of asphalt materials using the CIR (Cold In‑Place Recycling) process.
Encourages employee-led environmental actions like water conservation and reusable containers.
Support for community clean-ups and Adopt‑A‑Highway involvement.
Inclusion & Diversity
No publicly stated DEI strategy or gender-related statistics found