Service Engineer
Otis Elevator Co.
Maintain and repair escalators for London Underground, ensuring safety and first‑time fix.
9 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Brentford, England, United Kingdom
Field
Company Size
69,000 Employees
Service Specialisms
Maintenance Services
Installation Services
Modernization Services
Engineering Services
Consulting Services
Project Management
Design Services
Technical Services
Sector Specialisms
Buildings
Residential
Commercial
Transport
Utilities
Government
Role
What you would be doing
customer liaison
safety maintenance
breakdown response
escalator management
repair work
- Liaise directly with the customer while on site to build a good working relationship
- Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of escalator units.
- Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix
- Work within London Underground network, managing the portfolio of escalator's within it
- Carry out breakdown and repair work on all equipment across site (lift & escalators) within the portfolio to achieve continual operation
What you bring
escalator engineer
nvq3
digital tools
uk licence
night shift
mechanical
- You must be an experienced escalator engineer with in-depth knowledge of a variety of different brands of equipment
- You will be qualified to at least NVQ Level 3 in Lift and or Escalator Engineering with significant experience in service and maintenance of escalators
- You are comfortable using electronic and digital tools.
- Hold a valid UK drivers license
- To be able to work nights.
- You are curious, adaptable, and you know how to work alone or in a team
- We are currently seeking an experienced Lift and or escalator engineer to join our Transport for London team, covering our London Underground escalator portfolio.
- You are comfortable communicating to others
- You have good skills in mechanical and electrical engineering
- You will receive modern and high-quality work clothes, your own tools with an iPhone.
- You will receive a long-term employment contract with the world market leader in a crisis-proof industry
- We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
- Benefits which include pension, Life Assurance, Childcare Vouchers, Paid Maternity, Paternity and Sick leave, reduced rate private medical insurance, and access to the Otis Rewards Scheme
- Employee Scholarship Scheme - Otis will support you through your studies if you wish to gain further qualifications including Bachelors and Masters Degrees
- On top of a competitive basic salary, you will have the opportunity to supplement your earnings with Overtime
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Interview process
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Company
Overview
1853 Founded
Year of Establishment
Operates as a leader in vertical transportation solutions.
- Pioneered the first passenger elevator, revolutionizing urban transportation.
- Serves a wide range of sectors, including residential, commercial, and infrastructure projects.
- Their work can be seen in iconic structures like the Burj Khalifa.
- Focuses on safety, efficiency, and sustainability in urban spaces.
- Advanced smart elevator systems enhance user experience and energy efficiency.
- We put people at the center of everything we do.
- We are reliable, smart and focused on the future.
- We are creating a more personal, connected world.
- We roll up our sleeves to get it done.
50% Reduction
Emissions Target
Aims to cut Scope 1 and Scope 2 emissions by half by 2030.
100% Certification
Zero-Waste Goal
Seeks to achieve zero-waste-to-landfill certification for all factories by 2025.
30% CO₂ Reduction
Emissions Achievement
Factories have reduced CO₂ emissions by more than 30% since 2015.
6.62M lbs Recycled
Waste Diversion
Florence, SC factory recycled over 6.6 million pounds of sheet metal in a year.
- Achieve carbon neutrality for factory electricity by 2030.
- Complete ISO 14001 certification for all factories by 2025.
- Spanish plants: San Sebastián factory LEED Platinum and 100% renewable energy; Vigo plant solar panels reducing electricity use ~30%, cutting ~44 metric tons CO₂/year.
- Science‑Based Targets initiative–approved goals: reduce absolute Scope 1 & 2 GHG emissions 55% by 2033 (2021 base year); reduce Scope 3 emissions 33% by 2033.
34% Women Executives
Women in Leadership
34 percent of the company’s executives identify as women, reflecting gender diversity at the executive level.
26% Diverse Executives
Ethnic/Racial Diversity
26 percent of U.S.-based executives are ethnically or racially diverse, contributing to broader representation.
56% Diverse Board
Diverse Representation
Over half of the Board members are women, ethnically diverse, or both.
100% Gender Parity
Gender Parity Target
Aiming for equal gender representation in executive ranks by 2030.
- Employee Resource Groups support colleagues in field operations, Black/African American communities, LGBTQ+ individuals, and others.
- A six-point framework guides initiatives in anti-racism, bias education, STEM pipeline development, mental health support, and social justice.
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