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Lead
Abm Industries
A Shift Lead provides leadership to ensure facility operations run according to policies and procedures, coordinates daily operations, and supervises cleaning and maintenance duties in the absence of the Manager.
16d ago
$19
Junior (1-3 years)
Full Time
San Bernardino, CA
Onsite
Company Size
117,000 Employees
Service Specialisms
Janitorial
Engineering
Parking
Electrical and lighting
Energy solutions
HVAC and mechanical
Landscape and turf
Mission critical solutions
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
- Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
- When the Manager or the Building Lead is present, the lead worker may be responsible for directing smaller work groups.
- Assists the Supervisor and Manager in the direction and supervision of field employees.
- Attends and participates in all meeting and training sessions involving assigned property and crew.
- Assists the Supervisor and Shift Manager in the direction and supervision of field employees.
- Makes sure premises are secured at all times.
- Provides training to all new hires assigned to the building.
- Assists with the training of housekeeping staff and schedules work assignments.
- While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Manager and the Building Lead.
- Will cover any cleaning duties needed.
- Oversees and performs cleaning operations in assigned building.
- Oversees quality of jobs and confirms completion with Area Manager.
- Completes time sheets, validates time sheet accuracy
- Coordinates equipment usage and inventories.
- Assures the highest quality of customer satisfaction.
- Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, Manager and the Building Lead etc.
- Provides positive coaching to team members. Conducts quality improvement inspections within assigned areas of responsibility.
- When the Supervisor is present, the lead worker may be responsible for directing smaller work groups.
- Conducts quality improvement inspections within assigned areas of responsibility.
- Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
- Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, building lead, managers, etc.
- Leads and participates in a team to ensure the successful completion of assigned tasks.
- Provides open communication between field employees and management.
- Provides leadership and direction to team members.
- Responsible for the running and leadership of the shift in the absence of the Supervisor.
- Oversees and performs additional service requests (tag job) in assigned building.
- Ensures quality and satisfaction levels are meeting and/or exceeding expectations.
- Assists with Training and Development.
- Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
- Responsible for the running and leadership of the shift in the absence of the Manager or the Building Lead.
- Takes care of keys and access cards for the property.
- Checks supplies, equipment, and chemicals weekly.
What you bringBenefits
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- complies with all safety, security, compliance, and quality standards and procedures established by the company, clients, and regulatory authorities.
People also searched
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Company
Overview
1909 Founded
Year of Establishment
The company began operations as a window-cleaning service in San Francisco.
$8.4B Revenue
Annual Revenues
Reflects the company's global scale and integrated service model.
6B sq ft
Space Managed
The company services over 6 billion square feet of space daily.
27/30 Airports
Busiest U.S. Airports
The company manages operations at 27 of the 30 busiest U.S. airports.
- Evolved into a global facility-services powerhouse.
- Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services.
- Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate.
- Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities.
- A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021.
- Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.
- Building strong relationships with customers, delivering high-quality services.
- Maintaining the highest standards of integrity in all actions.
- Striving to deliver exceptional results with innovation and continuous improvement.
- Working together to achieve shared goals and fostering collaboration across the company.
- Treating everyone with dignity and respect, honoring diversity and encouraging inclusivity.
2040 Target
Net-Zero Carbon Emissions
Aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to combating climate change.
- Integrates sustainability into operations and offerings, prioritizing energy efficiency and renewable energy solutions.
- Focuses on sustainability through a framework that reduces waste, energy use, and water consumption.
- Tracks progress using key performance indicators (KPIs) and publishes annual sustainability reports.
- ABM's DEI strategy emphasizes creating a diverse, equitable, and inclusive workplace.
- The company is committed to increasing the representation of women and minorities in leadership roles.
- ABM tracks diversity metrics and provides data on gender balance, aiming to improve gender representation across all levels.
- The company has specific goals to recruit and retain diverse talent across its operations.
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