Compliance Specialist

Description

• Communicate directly with Local Housing Authority and State Agency staff concerning any matters pertaining to compliance, inspections, and successful completion of annual audits
• Financial & Eviction Management: Collect all monies due, process future residents' applications, collect deposits, and oversee audit evictions, potential skips, and move-outs by physically walking units to evaluate occupancy. Communicate and coordinate effectively with outside legal counsel during the eviction process.
• Ensure a comprehensive understanding of required application information, screening processes, and procedures.
• Conduct market research by "shopping" surrounding or competing properties and proactively engage in outreach marketing efforts.
• File and Data Management: Oversee comprehensive file management, run assigned reports, and accurately finalize move-in/out and renewal files, entering all data into the property management software.
• Develop and maintain ongoing resident retention programs.
• Perform various audits and implement necessary solutions
• Community Standards: Maintain a clean and organized workspace. Report unusual or extraordinary circumstances regarding the property or residents promptly.
• Provide administrative support, including timely data entry into compliance reporting systems, filing, and ongoing file maintenance
• Follow up and retrieve all Utility Allowances and income/rent limits via the county/city
• Review and ensure all property management software data is entered correctly
• Ensure there is the proper amount of 60/50% Tax Credit, Bond, and RDA units per property
• Maintain contact with all apartment locator services and local businesses to provide informational materials.
• Resident Relations & Customer Service: Utilize proper customer service and sales techniques to ensure an efficient, courteous, and professional response to all resident requests.
• Ensure model/target apartments are consistently ready for showing.
• Assist in the completion of all Mass Recertifications/Re-syndication/Lease ups/Acquisitions
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company/community policies.
• Process commissions for both move-ins and re-certifications
• Work closely with on-site and corporate staff to ensure regulatory compliance with housing programs are met

Requirements

• Ability to communicate effectively with others – employees, properties, supervisors, etc.
• Thorough knowledge of processing Low-Income Housing Tax Credit (LIHTC or Section 42) certification paperwork.
• Self-motivated with the ability to work independently
• Compliance experience processing Low Income Housing Tax Credit (LIHTC or Section 42) cert. paperwork
• Affordable Housing Expertise:
• Knowledge of processing Low Income Housing Tax Credit (LIHTC or Section 42) certification paperwork
• Demonstrated experience with other affordable housing programs such as HUD, Section 8, Section 202, and/or Section 811.
• Communication & Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to effectively interact with residents, employees, property managers, supervisors, and external partners.
• Required to travel based on business need
• Proven experience with other affordable housing programs such as HUD, Section 8, 202, and/or 811
• Excellent attention to detail and accuracy

Benefits

• 9 Paid Holidays per year
• Employee Referral Incentives
• Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available
• Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
• Health and Wellness Programs
• Employee Rent Discount Program
• Vacation & Sick Time for Full & Part-Time Employees
• Professional Development Training
• Bonus and Commission Opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance