Communicate with Service Supervisors and Service Managers to resolve open issues at customer sites in a timely manner.
Executes routine maintenance, contractual planned maintenance contract work, and emergency service work independently or with apprentice assistance.
Mechanically and electrically service refrigerant compressors, condensers, air units, and other system components and/or assemblies.
Completes service reports for planned service and maintenance contracts as necessary for Service Supervisor and Coordinator follow-up action.
Ensure Service Coordinator has proper information to complete Work Orders for client billing in an accurate and timely manner, including all receipts for chargeable or reimbursable expenses for the Work Order.
Lead the effort to develop and maintain a professional work environment based on the Kelvin Group core values of Safety, Integrity, Teamwork, Respect, and Excellence.
Maintain current licenses required to perform the specified service.
Support customers with troubleshooting their ammonia and synthetic industrial refrigeration systems, including mechanical and control system operation.
Prepare and submit all time / Work Order reports daily, including accurate notes/reporting of follow-up needs and new materials required for follow-up work.
Requirements
epa cert
forklift
tablet software
osha 10
refrigeration cert
hazwoper
EPA certification is required.
Trained/certified to operate a lull, scissor lift and forklift truck.
Ability to work with tablet-based service ticket software system to complete service tasks assigned in daily Work Orders (WO).
Must possess excellent customer service skills and have a strong drive to learn and grow in the refrigeration service field.
Advanced OEM training for equipment start-up and service.
OSHA 10 hour certification will be provided.
Be dignified, courteous, clean and in RD&S provided apparel when working in / at client facilities or when otherwise interacting with the clients.
Quality work vehicles, tools, and uniforms
A valid driver’s license is required.
High School Diploma
Must complete all required safety and equipment training to perform the services RD&S offers to clients.
Travel up to 90% locally in the service branch area with a company vehicle. This includes from home to jobs sites and to/from the service branch for materials/supplies.
Technical/trade school certificate in refrigeration. Advanced education within the RETA certification 1 through 4 and IR 1-19/ CR 1-20 modules.
Ammonia awareness and HAZWOPER training required
Benefits
Accident Hospital Indemnity
Tuition Reimbursement
Employee Referral Bonus Program
Health Savings Account (HSA)
Generous paid holiday schedule (11 days per year)
Medical, dental, vision, and prescription drug coverage
Employer matched 401(k) saving plan (with Roth option)
Company-paid Short and Long-term Disability Insurance
Weekly paycheck
Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)
Pet Insurance
Paid time off (vacation + sick time)
Eligible for healthcare benefits on Day 1 of employment: Medical, dental, vision, and prescription drug coverageHealth Reimbursement Arrangement (shared cost deductible)Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)Health Savings Account (HSA)Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent LifeAccident Hospital IndemnityCompany-paid Short and Long-term Disability InsurancePet Insurance
Access to Kelvin Knowledge Center, Kelvin University, and other learning & development programs
Health Reimbursement Arrangement (shared cost deductible)
Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent Life
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a vision to deliver high-quality, reliable refrigeration solutions.
Specializes in designing, installing, and servicing industrial refrigeration systems.
Focuses on both small and large-scale refrigeration projects across various sectors.
Has built a reputation for innovation in energy-efficient refrigeration technologies.
Works with clients from food processing, cold storage, and commercial industries.
Delivers solutions that reduce operational costs while maintaining optimal system performance.
Known for providing 24/7 emergency services and preventative maintenance for refrigeration systems.
Experts in system design, energy management, and retrofitting existing equipment for improved efficiency.
Stands out for its commitment to safety, ensuring systems meet all required standards and regulations.
Culture + Values
laser focus on quality and customer satisfaction
Goal 1: be our customers’ single source supplier of refrigeration services
Goal 2: set the industry standard for quality and service
Engineering quality into each project—from beginning to end
In‑house ability to provide technical services, system commissioning, parts and maintenance
Quick project turnarounds and renowned on‑time delivery
Environment + Sustainability
Design/build expertise in Natural Refrigerants (Ammonia and CO₂) and Synthetic Refrigerants (R‑134A, R‑507, R‑22, R‑410 etc)
Fabrication of skid‑mounted systems reduces on‑site travel‑related emissions during design/build phase
Use of in‑house engineering and manufacturing to improve system efficiency and lower installed costs
Full system integration with training for end users to optimize operational efficiency