Sales Account Manager

Description

• Oversee the implementation and delivery of life safety and security solutions, coordinating with installation teams and ensuring projects are completed on time and within budget.
• Win new clients through new long term service agreements or competitive take overs and retrofits of existing facilities.
• Provide product demonstrations and technical guidance to clients regarding life safety and security systems.
• Develop and maintain strong, long-term relationships with clients by understanding their life safety and security requirements.
• Collaborate with the technical team to ensure the solutions provided meet client needs and regulatory requirements.
• Identify opportunities for upselling and cross-selling life safety and security products and services, such as fire alarms, intrusion detection, CCTV systems, and access control.
• Track and report daily metrics.
• Develop and execute account plans to grow the business with key clients.
• Act as the primary liaison between the client and the company, ensuring smooth communication and addressing client concerns promptly.
• Communicate customer and project changes during daily huddles.
• Monitor and follow up on the maintenance and service of existing systems.
• Complete mandatory daily CRM updates to ensure all activities, contacts, opportunities, and forecasts are accurately recorded each business day.
• Achieve or exceed assigned sales targets and KPIs.
• Stay informed about local, state, and federal regulations related to life safety and security systems and ensure solutions comply with these standards.
• Prepare regular sales reports, client updates, and forecasts for management.

Requirements

• Excellent communication, negotiation, and presentation skills.
• Bachelor’s degree in business, Marketing, Engineering, or a related field. Equivalent experience in the life safety or security industry will be considered.
• Strong problem-solving abilities and attention to detail.
• Proven track record of meeting or exceeding sales targets.
• 3+ years of experience in sales, account management, or customer service in the life safety, security, or related technical industry.
• Prolonged periods of sitting at a desk and working on a computer.
• Experience working with fire protection systems, building codes, or security systems integrators.
• Technology and FSP swag when they join the team
• Must be able to lift 15 pounds at times.
• Must be able to travel.
• Proficiency with CRM systems and Microsoft Office Suite.
• Strong understanding of life safety and security systems, such as fire alarms, video surveillance, access control, and intrusion detection.
• Certifications related to life safety and security systems (e.g., CFAA)
• RRSP Matching

Benefits

• Training on not only what we sell but how we sell…the FSP Way!
• Extended Health Care
• Life Insurance
• Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role
• Access to leading edge web-based productivity tools

Training + Development

Interview process

Visa Sponsorship

Security clearance