Field Service Technician - Reading, PA

Description

• Provide emergency (24-hour) technical support to customers and Service Technicians in their effort to troubleshoot system problems, traveling to the customer’s site if necessary.
• Provide technical support to customers, sales representatives, and Service Technicians as required to maintain the highest possible level of customer support and satisfaction.
• Assist senior technical personnel in proving system/station configurations on in-house systems.
• Perform microprocessor-based system start-ups at domestic and international customer locations.
• Assist in performing microprocessor-based system upgrades and develop a working knowledge of all current microprocessor system feature software releases.

Requirements

• Must be able to satisfy international visa requirements
• Completion of required skill elements
• Associate degree in electronics or equivalent work/military experience
• Become proficient in the use of the SST, Console, SP2 & E3 Configurators.
• Six (6) months previous experience as a Service Technician I
• Ability to lift 35 lbs.
• Excellent communication skills
• Ability to travel extensively, both domestically and internationally
• Valid driver’s license and excellent driving record
• Ability to obtain BOSIET Certification & TWIC Credentials
• Ability to read color code charts and work in an industrial environment (can not be color blind)
• High school diploma or equivalent
• Become proficient in system troubleshooting.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance