North America’s leading provider of foundation repair and water management solutions for homes and businesses.
The Appointment Center Specialist is the first point of contact for our customers, handling inquiries about new services, membership extensions, and issue resolution. In a fast‑paced call‑center environment, you will answer inbound calls, place warm outbound calls, book appointments for new services, and sell service memberships while maintaining a positive and motivated demeanor.
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. As a Top Workplace, we offer real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or seeking your next big move, we provide hands‑on training, advancement opportunities, and the chance to make a real impact every day.
Compensation averages $20‑23+/hr, comprising $14/hr base pay plus a $3 bonus for each appointment booked and completed. This full‑time role requires rotating weekend shifts and is based at our Virginia Beach location. Physical duties include sitting at a workstation and using a keyboard, mouse, and computer for daily tasks.
Groundworks provides competitive pay, employee company‑ownership opportunities, industry‑leading training programs, leadership development tracks, and a comprehensive benefits package. Our award‑winning culture and exceptional growth empower every employee to play an impactful role in changing the industry and delivering solutions customers love.