Enables dynamic, on-demand transit services for public agencies, schools, and transportation systems.
In this role, you will collaborate with the Operations team to build and operate on‑demand mobility services, receiving a comprehensive introduction to operations, technology management, and the fast‑moving mobility sector. You will join an emerging team and experience the dynamics of modern transportation firsthand.
Via leverages technology to transform transportation worldwide, aiming to improve daily commutes and reduce humanity's environmental footprint. As the company expands across Europe, it is seeking a Customer Service Representative who can work remotely from anywhere in England.
Ideal candidates are fluent in German (C2 or native) and English (C1/C2), possess strong communication skills, and enjoy providing phone‑based advice. They remain calm under pressure, devise creative solutions in real time, are eager to learn call‑center practices, share a passion for accessible mobility and sustainability, and are comfortable using modern IT tools.
Via offers a fully remote work arrangement for England‑based staff, supplying state‑of‑the‑art hardware and a mission‑driven environment focused on improving quality of life. Compensation starts at £14.75 per hour for a 40‑hour week with higher rates for premium shifts, and part‑time options are available. Employees receive 28 days of vacation (including public holidays) and access to cutting‑edge AI‑powered transportation technology.