Ensuring customer focus, urgency, and care in your direct area of responsibility, building sustainable customer relationships for growth, satisfaction, and retention.
Driving the development of processes and practices based on customer feedback (Net Promoter Score) to consistently improve customer experience.
Allocating, driving, and monitoring work based on order content, delivery time, competencies, and workload.
Managing a team of service professionals, guiding their development, and ensuring effective organization and direction within your area of responsibility.
Requirements
stakeholder management
electrical switchgear
electrical diploma
3+ years
communication skills
site supervision
Stakeholder/Project management experience in electrical switchgear
Diploma / ITE in Electrical Engineering or related discipline
Planning and coordination experience in technical services of electrical switchgears and devices
At least 3 years of technical experience in the Electrical industry
Good communication skills professionally with customers, colleagues, peers, subcontractors, vendors and other stakeholders.
Site Supervisory skills with good interpersonal relationship skills.