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Assistant General Manager
Yugo
Assist in managing student housing operations, leasing, and resident services.
14d ago
$25 - $27
Junior (1-3 years)
Full Time
Cincinnati, OH
Onsite
Company Size
- Employees
Service Specialisms
Student Housing
Property Management
Real Estate Investment
Design
Architecture
Sector Specialisms
Student Housing
Sustainable Living
Higher Education Accommodation
Residential
Sustainability
Social Impact
Community Building
Global Real Estate
Role
What you would be doing
invoice management
vendor management
leasing marketing
market analysis
rent processing
lease documentation
- Manage invoices and deposits, ensuring financial accuracy and compliance with procedures.
- Oversee vendor management and ensure all property service needs are met.
- Lead and guide the leasing and marketing efforts, conducting property tours, and engaging prospective residents.
- Coordinate marketing initiatives and track market trends to remain competitive in pricing and amenities.
- Maintain accurate resident records, process rent payments and ensure timely collection of all fees.
- Ensure office and model units are always presentable, fostering a welcoming environment for prospects.
- Comply with all state, federal, and company policies, including Fair Housing regulations.
- Organize and maintain lease paperwork, ensuring accuracy and compliance during move-ins and move-outs.
- Ensure excellent customer service by addressing resident service requests, conducting follow-ups, and maintaining a positive community atmosphere.
- Assist with preparing and reviewing reports on move-outs, occupancy rates, and leasing activity.
- Maintain property standards through regular inspections and addressing any operational needs.
- Oversee lease renewals, resident retention efforts, and the eviction process according to company policies.
- Assist with managing the team, leading regular meetings, and driving community goals.
What you bring
entrata
carbon literacy
high school
property experience
customer service
communication
- Relevant experience working at a property, even better at a university/college
- Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to service requests
- High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required.
- Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations required.
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
- Entrata experience, or relevant rental software experience
- Carbon Literacy Certification or willingness to undertake training
- 401k + 4% employer matching
- 11 paid Holidays
- Competitive salary of $25 - $27 / hour
- 1 Paid Volunteer Day
- Paid Parental Leave
- Three weeks of PTO
- 1 Paid YuDay
- Generous benefits package! Including health, dental and vision
- Minimum one-week paid wellness time
- Company paid STD, LTD and Life insurance
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Interview process
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Company
Overview
220+ Properties
Global Presence
Operates across 14 countries, showcasing extensive reach and operational efficiency.
- Fueled by student insight, it pioneers the “Live Your Best Life” program, touching hundreds of thousands through wellbeing, professional growth, and sustainability.
- Specialising in purpose‑built student accommodation, Yugo blends stylish residential spaces with communal and study areas in top university cities.
- Backed by The Dot Group and GSA’s legacy, its robust financial model attracts institutional investment into a resilient real‑estate sector.
- A standout partnership as exclusive student‑housing operator for a Formula One™ team highlights its zest for innovation and visibility.
- Bold
- True
- Real
- Open
5–15% savings
Carbon Emissions
Targets a reduction in carbon emissions per person through literacy programs.
420,000 students
Engaged Globally
Reached students through sustainability education programs.
9 Countries
Global Research
Research involves collaboration with students from multiple countries and 10,000+ participants.
- Bronze-level Carbon Literate Organization with goal to reach Silver certification
- YugoEco pillar drives low-energy usage, energy-efficient lighting, bike storage, recycling and reusable coffee cups
- Target to eliminate single-use plastic via student-led Yugo Movement
Over 50%
Female Leadership Representation
Significant proportion of leadership roles are held by female employees, demonstrating strong gender diversity at executive levels.
Over 100
Global Sites overseen
The Global People & Culture Director ensures consistent standards and parity across an extensive network of international sites.
- Initiatives include collaborative diversity events, podcasts, resource groups and global student networking
- Empowerment of young women through visible campaigns (e.g. International Women’s Day displays)
- Staff recruitment strategy includes diverse nationalities and languages to reflect student population
Articles
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