ASSISTANT FACILITIES MANAGER / MAINTENANCE SUPERVISOR

Description

• Lead, train, and motivate a high-performing team. Communicate job expectations, coach service team, and monitor your team’s performance against company goals. Provide feedback for improvement and guidance in defining career paths and professional development plans.
• Repair and enhance your community. You’ll be responsible for overseeing the proper maintenance for all plumbing, electrical, HVAC, appliance, carpentry, and painting needs at the community, and providing training to other team members as needed.
• Create and maintain a make-ready schedule. You’ll monitor apartment vacancies daily and initiate the turnover process with painting, cleaning and repairing.
• Manage a scheduled maintenance program. Monitor the maintenance and up-keep of all mechanical equipment on the community including floor cleaning equipment, tenant auto scrubbers, leaf blowers, stormwater pump systems and centralized boiler systems.
• Focus on performance metrics ranging from your community’s Operational Efficiency Score to apartment turnover efficiency — and everything in between.
• Notice the details. Complete daily property walks and regular community inspections to proactively recommend necessary repairs or replacement of any interior or exterior areas on the property.
• Build rapport with residents. You'll make positive connections with residents by offering a smile and a greeting when you see them and chatting as you make repairs in their homes.
• Manage service requests. You’ll use our mobile technology to assign all incoming service requests to your team, taking into account each individual’s skills, workload, and learning opportunities. You’ll also work alongside your team, performing both routine and complex repairs.

Requirements

• Availability to work a flexible schedule, including weekends and rotating on-call responsibility for after-hours emergencies
• Competency with plumbing, electrical, painting, mechanical skills
• Supervisory experience
• Proven ability to manage and lead a team
• Proficiency with various software, apps, and computer programs such as Yardi (similar Property Management System), CRM, Google Suite, and Microsoft Office.
• 3+ years of hands-on general maintenance experience
• Adaptability, multi-tasking and sound decision making abilities are required and essential to the success of this role
• Trade school and/or military training or industry designation (CAMT or CAMT II)
• Proficient in Microsoft Outlook, Word and Excel.
• Excellent Administrative, Organizational and Communication skills
• Computer proficiency and frequent daily use of / proficiency with a Smartphone with updated software
• Associate's or Bachelor’s degree
• Minimum 2 years of experience in residential real estate.
• Reliable and consistent form of daily transportation to and from work, including after hours for emergencies

Benefits

• On-site Renovated 2 bedroom apartment available for the right candidate
• Life Insurance
• Medical with prescription drug plan

Training + Development

Interview process

Visa Sponsorship

Security clearance