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Director of Family Supportive Services - Alameda
Warren Village
The Director of Family Supportive Services - Alameda oversees all resident supportive services for the Supportive Housing Program at Warren Village's Almeda Campus, manages staff, programs, partnerships, and ensures alignment with Warren Village's strategic vision and two-generation approach.
18d ago
$84,522 - $105,202
Expert & Leadership (13+ years)
Full Time
Denver, CO
Onsite
Company Size
50 Employees
Service Specialisms
Safe & Affordable Housing
Parent Services & Advocacy
Early Education & Child Care
Sector Specialisms
Housing
Early Learning
Supportive Services
Workforce Development
Mental Health
Childcare
Education
Community Services
Role
What you would be doing
culture building
regulatory reporting
performance metrics
data management
budget management
team supervision
- Foster a strengths-based culture with high expectations for residents and staff.
- Align programs and goals with Warren Village's strategic vision and two-generation approach.
- Ensure that all governmental and regulatory reporting requirements are accurate, timely, and maintained in accordance with government/agency regulations (including but not limited to Denver Housing Authority, Colorado Division of Housing, and Denver Office of Housing Stability).
- Support fundraising efforts through data, reports, and site visits.
- Develop and monitor progress on key performance indicators and program outcomes.
- Complete required reporting, including assessments, case notes and progress reports.
- Support equity & inclusion work, centering resident voice and ensuring representation.
- Coordinate and collaborate with onsite property management.
- Ensure consistent data collection, accurate reporting, and data-driven decision making.
- Develop and manage the annual program budget.
- Collaborate with onsite Early Learning Center to ensure a coordinated two-generation approach.
- Serve as the primary lead on resident crisis and/or complaint situations for residents and ensure effective communication with staff and residents.
- Develop and implement best practice family and community support services, including case management/coaching, resource navigation, youth programming, mental health counseling, workforce development, housing and finance navigation, community-building events, and initiatives, among others.
- Develop relationships with residents, provide resource navigation and coaching meetings as needed, and facilitate conversations regarding programming desired.
- Supervise and manage staff, including hiring, training, and performance management.
- Oversee daily operations, support services programs, and manage partnerships with service providers.
What you bring
master's degree
licensure
bilingual
case management
problem solving
leadership
- Experience providing case management, coaching, and/or resource navigation to low income, culturally diverse communities.
- An ability to form prof ssional working relationships with community members in an empathetic, respectful, and non-judgmental way.
- Employee must have a valid driver's license and acceptable current motor vehicle report.
- Ability to relate to and work with diverse groups.
- Strong analytical and problem-solving skills.
- Master's degree in Social Work, Psychology, Human Development, or related field.
- Ability to prioritize tasks and to delegate them when appropriate.
- Technology systems aptitude. Demonstrated proficiency of Microsoft Office products.
- Three years' experience supervising multiple staff members and running an area or department.
- Knowledge and experience in Transitional Housing and/or other services-enriched housing models.
- Strong communication skills, both oral and written.
- Detail oriented and organized, maintaining accuracy.
- Experience in mental health, substance use, and/or crisis intervention.
- Training and experience in Motivational Interviewing and Trauma-Informed Care.
- Demonstrated experience using outcomes to drive program quality.
- Five years' progressive experience in program development and evaluation working with low-income, diverse populations.
- Demonstrated presentation skills with ability to speak and communicate effectively.
- Ability to work occasional night and weekend hours within the work week.
- Physical Demands:** While performing the responsibilities of the position, must constantly be able to remain in a stationary position 50% of the time; occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer. Frequently communicates information and ideas so others will understand; must be able to exchange accurate information in these situations. Must have the ability to observe details at close range.
- Travel Required:** **o** No **x Yes** (limited within metro-Denver)
- Current state licensure as a Licensed Clinical Social Worker or Licensed Professional Counselor.
- Bilingual in English and Spanish, Vietnamese, French, Arabic, or Swahili.
- A Bachelor's Degree in Social Work, Psychology, Human Development, or other related field or at least 8 years of related experience may be substituted for education.
- Strong belief in the principles of diversity, equity, and inclusion; the wisdom of lived experience; and the innate strengths and power of all people.
- Working style promotes individual creativity, collaboration, and professional accountability.
- Strong supervisory and leadership skills.
- Able to self-motivate and work independently under limited supervision.
- Lived experience in homelessness or housing instability.
- Strong integrity, discretion, and ability to maintain confidentiality.
- Salary & Benefits:?** **Hiring range:? $84,522 -- $105,202 DOE (Full salary range up to $105,202 for long-tenured staff currently in position or other exceptional circumstances)?**
- Hiring range:? $84,522 -- $105,202 DOE (Full salary range up to $105,202 for long-tenured staff currently in position or other exceptional circumstances)?**
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes
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Company
Overview
- Provides a safe, supportive environment for families experiencing homelessness.
- Focuses on breaking the cycle of poverty through affordable housing and comprehensive support services.
- Offers transitional housing with case management, life skills training, and access to education and employment resources.
- Empowers single-parent families and fosters self-sufficiency through holistic services.
- Collaborates with a network of community partners to provide resources such as financial literacy, mental health support, and child development programs.
- Has a proven track record of helping families transition to permanent housing and achieve long-term stability.
- Empowering families to achieve self-sufficiency and stability.
- Providing high-quality affordable housing to families in need.
- Supporting families with children in a holistic, family-centered environment.
- Offering comprehensive services that include housing, financial literacy, and case management.
- Fostering a collaborative and supportive community where residents are actively engaged in their personal and professional growth.
2030
Net-Zero Energy Goal
Aim to achieve net-zero energy use across properties.
- Committed to sustainability in all aspects of their operations.
- Incorporates energy-efficient designs and green building practices in housing developments.
- Engages in ongoing efforts to reduce the environmental footprint of facilities.
- Provides resources and educational opportunities for residents to adopt sustainable practices.
- Warren Village's programs and services are designed to be inclusive and accessible to all families, regardless of background or identity.
- Supports individuals of all races, genders, and ethnicities in achieving housing stability and financial independence.
- Gender-related statistics are not directly provided; however, the organization’s programming serves a diverse community of families.
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