Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
IT Technician
Yü Group Plc
IT Technician responsible for handling support tickets, maintaining IT systems, and assisting with site moves at a leading energy supplier with locations in Leicester and Nottingham.
21d ago
£29,000 - £31,000
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Leicester, England, United Kingdom
Office Full-Time
Company Size
472 Employees
Service Specialisms
Utilities
Energy
Sustainability
Engineering
Water Services
Infrastructure
Sector Specialisms
Gas
Electricity
Water
Energy
Utility Solutions
Commercial Electricity
Commercial Gas
Commercial Water
Role
What you would be doing
device setup
conferencing systems
support tickets
user guides
cloud services
client support
- Set-up, install and configure PC/Laptops/ mobile devices for internal users.
- Maintain business conferencing systems.
- Ensuring all IT support tickets are dealt with in a timely, professional and efficient manner.
- Create user guides for colleagues and users.
- Support the renewal of ISO7001 and Cyber Essentials Plus certification
- Ensuring that all IT support calls are recorded accurately within the ticketing system.
- Use of cloud-based services and technologies.
- Carrying out support for client users with day-to-day IT issues.
- Assist with site moves and equipment relocation.
- Organised – manage and work on multiple tasks at hand concurrently, meeting specific time frames.
What you bring
windows operating systems
group policy
m365 administration
it security principles
meticulous
communicator
- Windows operating systems configuration and troubleshooting.
- Laptop and desktop imaging, device management.
- Experience of Helpdesk ticketing system and working to SLA’s.
- Anti-virus/anti-malware products.
- Meticulous - excellent attention to detail
- Software installs and troubleshooting.
- Understanding of IT security principles and best working practices.
- M365 administration, configuration, and monitoring
- M365 configuration and management.
- Ability to manage own workloads and prioritise.
- Communicator – you have excellent communication skills, both verbal and written
- Mobile devices management.
- Windows Desktop administration using Group Policy
- Flexibly in working pattern to support business changes and projects.
- Driving licence and access to a vehicle required. (for site visits)
- Exposure to MS Intune, Autopilot, Entra, advantageous.
- Employee Assistance Programme
- Learning and development opportunities
- Day off on your birthday
- Appointment allowance
- Refer a friend payment
- New modern facilities
- 24 days annual leave + bank holidays
- Annual salary review
- Death in service and critical illness cover
- Holiday buy – up to 5 additional days
- Long service recognition
- Enhanced paternity, maternity and adoption policies
- Company sick pay (subject to length of service)
- 3 days additional annual leave if you get married/civil partnership etc.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- driving licence and access to a vehicle required for site visits.
Company
Overview
£645.5 M
Annual Revenue FY24
The company reported significant financial growth with £645.5 million in revenue for the fiscal year ending in 2024.
£730–760 M
Revenue Guidance for 2025
The company has set ambitious targets, guiding revenue to between £730 million and £760 million for the upcoming year.
53k to 88k
Meter Points Growth
The company expanded its meter points significantly, increasing from approximately 53,000 to 88,000 in a single year.
2.7%
Market Penetration
With a market size of £50 billion, the company currently captures 2.7% of the addressable market, indicating strong growth potential.
- A five‑year hedging agreement with Shell supports commodity sourcing and strengthens operating stability.
- They also install EV charging solutions alongside smart meters—blending tech‑led utility services with emerging infrastructure.
- We are passionate about our customers and strive to meet or exceed their expectations on every experience
- We work together seamlessly across boundaries to meet the needs of our customers and to help our Company win
- We are trusted and accountable to uphold the highest standards of integrity in all our actions
- We use our imagination to drive innovation through a continuous learning mindset
2050
Net Zero Alignment
Aligned with UK government's net-zero target, focusing on sustainability goals.
274 GWh
Green Electricity Supplied
Supplied 274 gigawatt-hours of pure green electricity in 2024, contributing to renewable energy use.
73 GWh
Green Gas Supplied
Provided 73 gigawatt-hours of green gas in 2024, supporting sustainable energy practices.
2021
Carbon-Neutral Gas Plan
Launched a carbon-neutral gas plan, offsetting emissions through recognized schemes.
- SMETS2 smart metre rollout accelerating across eligible customers
- Leicester office built with state‑of‑the‑art energy efficiency features
- Employee incentives for sustainable transport and EV‑charger installations
- Energy efficiency support including reports and guidance for business customers
- Ongoing framework: assess, measure, communicate, continuous improvement across Product/People/Planet pillars
- Diversity and inclusion embedded in recruitment—equal opportunities employer
- Disability Confident Employer status held
- Regular colleague engagement surveys and briefings to involve and listen
- Fair and consistent reward packages
- University placements, apprenticeships and internal talent programmes to drive diverse talent pipeline
Articles
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio