Provider of regulated electricity and natural gas delivery with major grid modernization investments.
Provide technical support, maintenance, and troubleshooting for ADMS SCADA systems.
18 days ago ago
Intermediate (4-7 years)
Full Time
Providence, RI
Onsite
Company Size
9,657 Employees
Service Specialisms
Construction services
Engineering
Project Management
Consulting
Technical Services
Design
Turnkey
General Contractor
Sector Specialisms
Electric Distribution
Electric Transmission
Gas Distribution
Gas Transmission
Regulated Generation
Power Generation
Wholesale Energy Sales
Retail Energy Supply
Role
Description
adms installation
performance monitoring
capacity planning
system troubleshooting
24/7 support
metrics reporting
Meets deadlines for work tasks, documentation, status reports, expense reports, time entry, and other associated work tasks.
Assists with installation and maintenance activities related to ADMS system hardware and software. Assists in the development of standard procedures for compliance and security.
Assists with performance monitoring, tuning and capacity planning for multi-user, multi-cluster, high-availability, and mission critical, Distribution Management systems.
With direction, assists in ADMS technology evaluation and selection processes, ensuring compatibility between client requirements, technical performance, and compliance requirements.
System troubleshooting and support of ADMS systems that provide real-time monitoring and SCADA control of assets. Participates in 24x7x365 support and on-call support including storms. Provides both on-site and remote support, through responsible use of company provided computing, monitoring, alerting, and telephony tools.
Performs all work activities with professionalism in a manner consistent with an accident-free workplace.
Performs reporting of metrics and key service indicators to management.
Complies with all policies and standards
Stays up to date on Company and departmental procedures for operational and compliance requirements. Consistently applies and follows Company and department operational and compliance processes in delivery of service to client constituents.
Requirements
bachelor's degree
network
security
programming
database
communication
A successful academic or work background indicating a demonstrated ability to absorb information, apply conceptual skills in practical applications, solve business and technology problems, achieve desired results in a highly technical, high availability, high visibility, and highly regulated, operating environment. Industry certifications in programming, security, processes, databases, networking, operating systems, auditing, and/or compliance desirable.
2+ years of basic understanding of network, security, operating systems, patching, backup and recovery, and other technology skills relevant to the ADMS control system.
Effectively communicates with clients, peers, departmental management, and vendors in business matters inclusive of those with technical content. Competent technical and non-technical verbal and written communications.
Experience interfacing Distribution Management Systems with Transmission Energy Management Systems - a plus.
5+ years of basic understanding of network, security, operating systems, patching, backup and recovery, and other technology skills relevant to the ADMS control system.
With direction, performs programming and database activities in a multi-cluster active-active (snap, clone, load) redundant database environment. Has a basic understanding of network, security, operating system, patching, backup and recovery, and other technology skills relevant to the ADMS control system. Demonstrates continued development of technology skill sets.
Bachelor's Degree in Information Technology, Computer Engineering, or Computer Science; or an equivalent combination of education and experience on a year-for-year basis is required.
1+ years of basic understanding of network, security, operating systems, patching, backup and recovery, and other technology skills relevant to the ADMS control system.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 1920
Year of Incorporation
The company was established in 1920 as Pennsylvania Power & Light, marking the beginning of its journey in the energy sector.
$14 billion invested
Infrastructure Investment
Over recent years, the company has invested over $14 billion to modernize its grid and strengthen infrastructure.
$7–8 billion annual revenue
Financial Performance
The company generates approximately $7–8 billion in annual revenue, reflecting its position as a large-cap utility provider.
50 J.D. Power awards
Customer Satisfaction Recognition
Its grid modernization efforts have earned national recognition, including over 50 J.D. Power awards for customer satisfaction.
Headquartered in Allentown, Pennsylvania, it operates across Pennsylvania, Kentucky, Virginia, and Rhode Island.
Structured into three regulated segments—Kentucky, Pennsylvania, and Rhode Island—it delivers both electricity and natural gas.
Over recent years, it has invested more than $14 billion (up to $20 billion by 2028) to modernize its grid and strengthen infrastructure.
Typical projects include transmission upgrades, smart-grid technology deployment, and large-scale infrastructure resilience enhancements.
Its grid modernization efforts have earned national recognition, including over 50 J.D. Power awards for customer satisfaction.
Notably, after spinning off non-regulated generation in 2015 and selling UK operations in 2021, it refocused on U.S. utilities and acquired Rhode Island Energy in 2022.
Culture + Values
Safety and Health: We do not compromise on safety and health.
Customer Focus: We deliver customer service that is second to none.
Diversity, Equity and Inclusion: We value each other and appreciate our differences.
Performance Excellence and Innovation: We get the job done right, and we are always improving.
Integrity and Openness: We do the right thing.
Corporate Citizenship: We are environmentally conscious and invested in the communities we serve.
Environment + Sustainability
Net-zero by 2050
Carbon Emissions Target
Aiming to achieve net-zero carbon emissions by 2050 through comprehensive sustainability strategies.
70% and 80% Reduction
CO2 and GHG Emissions Targets
Reduction targets for CO2 and other greenhouse gases, with 70% by 2035 and 80% by 2040 from 2010 levels.
$20B Investment
Infrastructure Modernization
Invested $20 billion over the last decade to modernize transmission and distribution infrastructure in Pennsylvania and Kentucky.
$2.4B Improvements
Infrastructure Completed 2023
Completed $2.4 billion in infrastructure improvements in 2023, on time and within budget.
Engaged in over 150 active R&D projects.
Generated $75 million in O&M savings in 2023 through technology and transformation initiatives.
Expanded use of smart grids, automation, data analytics, and AI.
Donated over $13.6 million to community improvement initiatives in 2023.
Achieved top-quartile reliability across utilities and best-in-nation generation reliability in Kentucky.
Discloses via CDP, EEI‑AGA and aligns with GRI, SASB and TCFD frameworks.
Inclusion & Diversity
Top 1 utility
ESG & workforce diversity ranking
Recognized as the top utility company by DiversityInc for its commitment to ESG and workforce diversity.
100% DEI score
Disability Equality Index
Received a perfect score on the Disability Equality Index (DEI) in 2019 and annually since 2018, earning recognition as a Best Place to Work for disability inclusion.
100+ students supported
Day-in-the-Life program
Hosts an annual program providing real-world work experience for college students on the autism spectrum and other disabilities.
Annual conference held
Diverse business partnerships
Organizes an annual supplier diversity conference focused on expanding opportunities for diverse business partnerships.
Company-wide DEI strategy focused on workforce development, inclusive culture, community support, customer engagement, and diverse supplier partnerships.
16 employee-led resource groups fostering professional development and cultural awareness.
Active REACH employee resource group addressing the needs and well-being of employees with disabilities.
Mentorship opportunities through Disability:IN’s NexGen Leaders program.