Building Support Specialist

Description

• Safety, Security, and Building Protocols: Providing assistance with badge access (activating, creating access tickets, managing temp badge extensions), ensuring all personnel entering the building have the proper access, and resolving all access issues.
• Documentation: Maintain accurate records of maintenance work, including work orders, preventive maintenance logs, and equipment service history.
• Desking Set Up and Daily Checks: Following client provided desk standards, providing daily checks/resets of shared desks, assisting any teams with monitor, cord, or AV issues
• Signage: Update and replace signage throughout the building as needed on a weekly basis.
• Supplies inventory: Collaborate with the Facilities Coordinator to monitor, control, and replenish office supplies for the site.
• Administrative and Organizational Support: Assisting with calendar management, ordering office or facility supplies, data entry and spreadsheet updates, managing visitor and contractor escorts.
• Tours: Support new hire tours for the client showcasing the property and answering questions about the site.
• Event support: Provide event support in a timely and courteous manner, with the ability to work with last minute changes or requests. Subject but not limited to decor, food, and beverage set up, moving chairs, tables, soft seating, stocking supplies, connecting desk power, checking meeting equipment, hanging signs, coordinating janitorial support, etc. Maintaining inventory of event supplies.
• Tech Support: File tickets for malfunctioning meeting equipment.
• Complete conference room rounds: Check lighting, meeting equipment, furniture, and stocking supplies.

Requirements

• High school diploma or equivalent required.
• Understanding of building systems (HVAC, lighting, access control, intense security protocols)
• Experience: Proven experience within reception, Google Suites, CMMS systems, high client expectations, concierge, and events, preferably in an office setting.
• Able to identify and report facilities issues during rounds (signage standards, safety hazards, spills, damage, outages)
• Experience with CMMS systems and Google Suites preferred.
• Familiarity with vendor coordination (janitorial, security, building engineers, food and beverage, etc)
• Experience with preventive maintenance concepts
• Front Desk Support: Warm, professional front-desk presence, assisting with access, vendor escorts, badging issues, etc.
• Physical Requirements - Ability to lift heavy objects, work in various weather conditions, and stand or walk for extended periods.
• Ability to multitask in high-traffic environments
• Able to maintain badge stock, follow badging and security procedures, and provide permanent/temporary badges as needed

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance