Office Technician A

Description

• Receive and dispatch information and orders in person and by telephone and radio.
• Communicate with customers or their representatives, outside agencies, and other departments.
• Update company records including but not limited to maps and various reports.
• Make arithmetical computations; maintain statistical information.
• Check data for accuracy and otherwise assist in completing various types of orders, reports, invoices.
• Prepare time and mileage reports.
• Perform administrative support activities associated with the tasks and responsibilities of the department.
• Assemble, maintain and/or transcribe information from various sources, prepare and maintain reports, correspondence and records, forms, and orders.
• Assist employees of higher grade as required.

Requirements

• Must pass pre-employment validated company test(s).
• PeopleSoft, SAP and Mainframe systems for work orders
• Experience in monitoring and dispatching emergency work
• Prior experience handling administrative responsibilities is required
• Experience with computer applications including but not limited to::
• Experience in entering vacation and sick time, payroll, copying, faxing, and answer incoming calls
• Prior experience working and communications with outside agencies and various internal and external stakeholders
• Satisfactory completion of validated skills testing (keyboarding), as determined by the Company.
• Citrix Receiver/ARM FM Viewer
• Ability to make arithmetical computations.
• Knowledge of utilizing record filing systems for document management
• Prior experience in providing exceptional customer service while sustaining attention to detail required
• Experience in printing and organizing daily reports/maps for distribution
• High School diploma or equivalent
• Ability to handle duties that require independent judgment
• Ability to create queries, run and maintain various reports
• The successful candidate must reside in or proximal to Troy, New York

Benefits

• MS Office Suites

Training + Development

Interview process

Visa Sponsorship

Security clearance