Executive Director - Retail Operations

Description

• Oversee brand positioning, portfolio mix, and performance, ensuring alignment with market opportunity, customer proposition, and regional strategy.
• Ensure robust governance, controls, and compliance across all operations, in line with group standards and regional regulatory requirements.
• Drive sustained commercial performance, including turnaround initiatives and delivery of double-digit growth through improved trading, pricing, range, and operating models.
• Lead store rollout, expansion, and optimisation programmes, with a clear mandate to grow market presence in both the UAE and Saudi Arabia.
• Act as a senior internal and external stakeholder, managing relationships with brand principals, joint-venture partners, and regional leadership teams.
• Provide senior leadership to a large, multi-disciplinary team, building high-performance culture and leadership capability.

Requirements

The ideal candidate will have proven experience operating at portfolio or multi-brand level, with a track record of delivering sustainable growth or turnaround. They will bring hands-on experience within the Saudi Arabian market, including scaling operations in fast-growth environments.

• Experience managing large, multi-disciplinary teams and leading both B2C and B2B channels.
• 10+ years of senior leadership experience within a multi-brand retail environment.
• Bachelor’s degree in Business, Retail Management, Marketing, or a related field; Master’s or MBA highly desirable.
• Proficiency with retail operations systems, merchandising tools, and financial planning software advantageous.
• Hands-on experience in store expansion, market entry, and scaling operations, ideally within the Saudi Arabia.
• Proven track record of portfolio or multi-brand management with full P&L accountability and delivery of double-digit growth or commercial turnaround.

Benefits

Relocation Opportunity – United Arab Emirates

Permanent, full time

Training + Development

Interview process

Visa Sponsorship

Security clearance