Smart Building Performance Manager

Description

• Support and troubleshoot day-to-day issues or anomalies within the Smart Building OT platform and initiate corrective action with on-site building level teams or third-party vendors as required
• Work with account leadership and analytics/business intelligence support teams to develop required KPI and reporting requirements
• Support the operational and technical functionality of building systems and infrastructure, including operational KPIs, and monitor data and analytics outputs accordingly
• Coordinate with and support site teams to prioritize and triage incoming issues, submit and manage work orders, and collaborate with vendors and JLL personnel on-site in any remediation and verification of long-term resolutions
• Leverage the data platform and analytics to help site teams identify potential issues or improvement opportunities via 'faults' or 'events' and coordinate findings with site teams
• Act as a subject matter expert to ensure site teams have support during onboarding, adoption, and utilization of the platform tools and solutions
• Support efforts in energy management, sustainability, and facility/property management as required to develop ROI calculations, secure budgets, and support improvement projects
• Leverage time-series data and analytics to identify performance deficiencies, anomalies, or improvement opportunities
• Act as the System Administrator to ensure end-users are configured correctly and assigned to the correct accounts, roles, and access levels
• Facilitate the transformation of how the account manages reactive work orders, preventative maintenance schedules, and capital planning in a collaborative environment using data and analytics as critical decision criteria

Requirements

• Experience in building systems (ideally HVAC/mechanical or controls) design, commissioning, retro-commissioning, optimization, and analysis
• Comfortable working autonomously and driving results without continuous supervision
• A bachelor's degree in engineering (or substantial professional experience or related field) with direct knowledge of building systems and operations
• Strong empirical analysis skills: quickly process and understand data in troubleshooting and problem-solving
• Experience with utility metering (electrical, gas, water) design, installation projects, integration, and maintenance
• Experience with Fault Detection & Diagnostics (FDD) software and processes: i.e., deploying, managing, tuning, and operationalizing results from FDD applications in operating buildings
• Experience deploying, managing, or upgrading building automation systems or other direct digital control, commissioning, and monitoring technologies
• Experience in commercial or corporate real estate and facility operations or property management
• Ability to contribute to the creation of client-ready materials, reports, and visualizations
• Certifications such as Certified Energy Manager, Professional Engineer, etc.
• Strong communication and presentation skills targeting audiences (technicians to leadership teams) are required
• Ability to master a new software product and platform quickly

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance