Support and troubleshoot day-to-day issues or anomalies within the Smart Building OT platform and initiate corrective action with on-site building level teams or third-party vendors as required
Work with account leadership and analytics/business intelligence support teams to develop required KPI and reporting requirements
Support the operational and technical functionality of building systems and infrastructure, including operational KPIs, and monitor data and analytics outputs accordingly
Coordinate with and support site teams to prioritize and triage incoming issues, submit and manage work orders, and collaborate with vendors and JLL personnel on-site in any remediation and verification of long-term resolutions
Leverage the data platform and analytics to help site teams identify potential issues or improvement opportunities via 'faults' or 'events' and coordinate findings with site teams
Act as a subject matter expert to ensure site teams have support during onboarding, adoption, and utilization of the platform tools and solutions
Support efforts in energy management, sustainability, and facility/property management as required to develop ROI calculations, secure budgets, and support improvement projects
Leverage time-series data and analytics to identify performance deficiencies, anomalies, or improvement opportunities
Act as the System Administrator to ensure end-users are configured correctly and assigned to the correct accounts, roles, and access levels
Facilitate the transformation of how the account manages reactive work orders, preventative maintenance schedules, and capital planning in a collaborative environment using data and analytics as critical decision criteria
Requirements
hvac
building automation
fdd software
utility metering
engineering degree
cem
Experience in building systems (ideally HVAC/mechanical or controls) design, commissioning, retro-commissioning, optimization, and analysis
Comfortable working autonomously and driving results without continuous supervision
A bachelor's degree in engineering (or substantial professional experience or related field) with direct knowledge of building systems and operations
Strong empirical analysis skills: quickly process and understand data in troubleshooting and problem-solving
Experience with utility metering (electrical, gas, water) design, installation projects, integration, and maintenance
Experience with Fault Detection & Diagnostics (FDD) software and processes: i.e., deploying, managing, tuning, and operationalizing results from FDD applications in operating buildings
Experience deploying, managing, or upgrading building automation systems or other direct digital control, commissioning, and monitoring technologies
Experience in commercial or corporate real estate and facility operations or property management
Ability to contribute to the creation of client-ready materials, reports, and visualizations
Certifications such as Certified Energy Manager, Professional Engineer, etc.
Strong communication and presentation skills targeting audiences (technicians to leadership teams) are required
Ability to master a new software product and platform quickly
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
The company is known for its innovative solutions in real estate technology and sustainability.
Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
JLL has pioneered the integration of data-driven insights into real estate decision-making.
The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
Integrity, teamwork and ethics in all of our actions
Respect for people, their contributions and personal growth
Customer-driven focus with a commitment to excellence
Commitment to sustainability and the environment
Innovation and creativity in everything we do
Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
Implementing green building certifications for managed properties, such as LEED and BREEAM
Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
Dedicated programs for advancing women’s leadership and mentorship.
Partnerships with external organizations to promote gender equality in real estate.
Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.