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CSR WAREHOUSE II - SSC
Dal-Tile Llc
Perform a variety of customer service, office administration, and warehouse duties in a Sales Service Center.
21d ago
$1,875 - $2,308
Entry-level, Junior (1-3 years)
Full Time
Spokane, WA
Onsite
Company Size
5,000 Employees
Service Specialisms
Manufacturing
Distribution
Research & Development
Engineering
Sales
Marketing
Supply Chain
Sector Specialisms
Residential
Commercial
Role
What you would be doing
customer service
sales reports
warehouse duties
forklift operation
safety compliance
order management
- Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.
- Produces daily sales reports.
- Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders for accuracy/completeness, inventory stock checks, restock and label vendor product, maintain displays (tools, caulk, etc.), move, store, and replenish material, and conduct daily cycle counts.
- Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management.
- Waits on customers and prepare sales slips.
- Operates forklift equipment.
- Performs receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims.
- Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc.
- Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file and creates vendor orders.
- Addresses and resolves customer complaints (returns and order errors).
- Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.
What you bring
customer service
warehouse
hs diploma
- 1 or more years customer service experience and warehouse experience
- HS diploma or equivalent experience;
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks will be conducted as part of the hiring process.
Company
Overview
70 Years
Years of Tile Production
The company has been a leader in producing high-quality tiles for several decades.
- Produces stylish and durable tile options for residential and commercial markets.
- Showcases the latest trends in design, texture, and color through award-winning collections.
- Operates multiple manufacturing plants and distribution centers across the United States.
- Known for innovative and sustainable tile solutions that enhance spaces and last over time.
- Caters to a wide range of project sizes, from home renovations to large-scale commercial builds.
- Continuously pushes boundaries in design and technology with eco-friendly production methods.
- We are committed to excellence, offering innovative and quality products and services.
- We embrace continuous improvement, always looking for ways to innovate and deliver the best for our customers.
- We value teamwork and respect for each other, working together to achieve common goals.
- We demonstrate a passion for our work and for making a positive difference in the lives of our customers and employees.
- We act with integrity, being honest, transparent, and ethical in everything we do.
2050
Net-Zero Target
Committed to achieving net-zero carbon emissions by this year.
- Reducing environmental impact through sustainable practices in manufacturing, transportation, and products.
- Reducing energy use and water consumption in facilities.
- Utilizing recycled materials in products with a focus on minimizing waste.
- Prioritizing energy-efficient technologies in manufacturing processes.
- The company's inclusion and diversity strategy focuses on creating a diverse and inclusive workforce.
- Initiatives have been developed to ensure equal opportunities in hiring, promotion, and development.
- There is a gender diversity focus, working towards increasing the number of women in leadership roles and overall workforce participation.
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