Facilities Assistant

Acting as a vital interface between the client, visitors and the ISS team, you will ensure all spaces across the building meet the highest standards of presentation, functionality, and cleanliness.

You will take ownership of day-to-day checks and coordination, ensuring meeting rooms are set up and ready, shared areas and washrooms are clean and welcoming, stationery supplies are topped up, and any faults or repairs are identified and actioned promptly.

• Log all reactive maintenance tasks with the ISS Helpdesk
• Maintain high cleanliness and presentation standards across all meeting rooms
• Support visitor hosting and provide excellent service to all users
• Respond promptly to cleaning and room alteration requests
• Coordinate and oversee vendor services to ensure timely and accurate delivery
• Conduct regular H&S checks, report hazards, and support safe operations
• Ensure rooms are fully stocked, equipment is functional, and hospitality is in place

We are seeking a proactive and service-focused Facilities Assistant to support the delivery of a high-quality meeting room management and workplace experience on a key client account.

A visible and approachable presence, you will represent the service with professionalism and pride, offering excellent customer care and building strong relationships with colleagues and clients at all levels.

If you thrive in a people-facing role, take pride in attention to detail and have a passion for exceptional workplace experiences, we’d love to hear from you.

• Proficient in Microsoft Office and comfortable with basic AV and tech setup
• Proven experience in a customer-focused front-of-house or hospitality role
• Self-motivated with the ability to work independently and make decisions
• Strong organisational and planning abilities
• Excellent verbal and written communication skills
• Smart, professional appearance and confident demeanour

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace