

NiSource provides natural gas and electricity services to millions across the U.S.
In this role you will manage the end‑to‑end execution of customer‑requested utility work, ensuring projects meet performance goals and regulatory standards. Responsibilities include researching facilities, applying design standards, preparing pricing, invoicing, contracts, and overseeing order workflows from initiation to completion. You will also provide technical solutions and process insights that enable efficient installations and deliver an outstanding customer experience.
Additional duties involve designing and managing gas and electric service projects such as new installations, upgrades, and relocations. You will review CAD drawings, prepare permits, easements, and related documentation, and calculate technical requirements like demand, pressure, and fuel utilization. Building strong relationships with customers and stakeholders while offering technical guidance is also essential.
Minimum qualifications are a bachelor’s degree or equivalent work experience and at least one year of experience in the gas and electric utility sector. Strong communication, presentation, and customer‑service skills are required. Preferred qualifications include prior experience as a New Business Specialist or other utility‑industry experience.
NiSource requires employees to be authorized to work in the United States without sponsorship and may call on staff to work outside normal hours for emergency operations. The company emphasizes workplace inclusion, respect for diverse perspectives, and a positive work environment.
The Utility Planning Specialist position is a full‑time permanent role based in Goshen, IN, with a hybrid work schedule (three days in‑office). Salary ranges from $67,900 to $101,900 plus an 8 % annual bonus. The role is part of NIPSCO’s New Business department, which drives customer growth, infrastructure expansion, and operational excellence by delivering comprehensive electric and gas utility solutions for residential and commercial projects.
The company invites talent from all backgrounds, offering an inclusive, innovative environment that supports growth and values the contributions of every employee.