Field Supervisor Service

Description

The Field Supervisor – Service will act as the technical liaison between area executives, employees, and customers. The role involves attending examiner reporting sites to collect feedback, planning daily schedules, conducting annual equipment surveys, and establishing preventive repair plans.

The supervisor will lead safety initiatives, including toolbox talks, fatality‑preventive audits, and ensuring adherence to EH&S policies. Regular inspection, random quality checks, and monitoring callbacks are performed to maintain service quality and reduce re‑work.

Commercial duties include meeting clients to build rapport, handling contract renewals, negotiating pricing, and managing conversions, invoices, and payments. The supervisor also tracks opportunities for new business, acquisition targets, and updates the system with conversions and recoveries.

• Coordinate technical activities among area executives, employees, and customers.
• Attend examiner reporting locations to gather feedback and plan daily schedules.
• Conduct annual equipment surveys and schedule preventive repairs.
• Perform NIS inspections before taking over new construction or modernization projects.
• Estimate work beyond prescribed scope and prepare “T” orders.
• Lead toolbox talks and promote safe work practices.
• Conduct fatality‑preventive audits and quarterly review reports.
• Perform random quality checks and monitor callbacks to reduce re‑work.
• Allocate manpower daily based on callback demands.
• Meet clients regularly to develop rapport and negotiate contract renewals and pricing.
• Handle invoice follow‑up, payments, and system updates for conversions and recoveries.
• Identify and pursue new business opportunities and acquisition targets.
• Ensure mitigation of risks identified in Job Hazard Analyses (JHA).
• Uphold Otis’s Three Absolutes: safety, ethics, and quality.

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance