Building and maintaining customer accounts across multi-tech Sales area focusing on Private & Domestic Installers, Merchants and British Gas.
Administrative duties including the maintenance of all CRM customer accounts and key attributes (e.g., purchase potential, call planner etc.) monthly report & expenses
Effectively utilise the regional demonstration vehicle.
Ensuring effective launch of new products and services.
Supporting our associated departments (Service, Marketing, Product Management, Logistics, Training, Internal Sales etc.) in dispute resolution between our core customers and the consumer.
Maintain a social media presence for all customer groups, utilising this medium to promote products and services.
Arranging and participating in customer events such as new product launch evenings.
Planning and scheduling merchant activity within merchant branches and support their training needs including products, services and training to their customer base.
Conducting factory tours and co-ordinate field-based training to support customers.
Achieving defined targets across product range.
Taking responsibility for resolving local issues using commercial and business awareness.
Working closely with other disciplines and functions to build positive and rewarding relationships.
Developing innovative ways to increase sales and improve customer experience to maximise profitability and revenue.
Identifying all customer business opportunities and implement activities to develop strong customer relationships.
Requirements
powerpoint
excel
key account
sales
pr
multitask
Good understanding of customer base, purchase potential and market
Detailed knowledge of industry, heating market, network and key contacts
Excellent PR, communication and presentation skills coupled with an ability to build relationships at all levels
Ability to execute business change initiatives and maintain continuous improvement focus
Knowledge of relevant legislation and technical issues
Ability to prepare and interpret management information and reports
Knowledge of Business strategy and structure including detailed knowledge of Worcester products, services, promotions profitability and pricing
Computer literate with a good understanding of the PowerPoint, MS Word, Excel & Outlook pack-ages
Able to multitask, prioritise, and manage time efficiently
Ability to operate on social media platforms and deliver key messages to our customer base via this medium
Strong sales and key account management skills
Benefits
Hybrid working options available
Eligibility for our Company Performance Bonus
Access to the Perkbox and My Benefits platforms giving access to discounts, group income protection and death in service benefits
Volunteering days
Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
Employee Assistance Programme and Virtual GP
Networking opportunities across Bosch UK including a mentoring programme
Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme and after 2 years’ service you gain eligibility for funding up to £150 per annum to support your personal wellbeing
Access to self-service training platform containing over 200 Bosch approved programmes
Enhanced pension contributions
Subsidised onsite café and canteen
25 days annual leave per year plus bank holidays – additional service days accrued after 5 years
Discounts on products from across the Bosch Group
Cycle to work scheme with discounts on push-bikes, e-bikes and accessories
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
A leader in heating technology.
A pioneer in energy-efficient solutions, offering cutting-edge systems for heating and hot water.
Specializes in gas, oil, and renewable heating technologies, including solar thermal and heat pumps.
Provides reliable solutions for both residential and commercial clients, focusing on energy efficiency and performance.
Projects include domestic heating systems to large-scale commercial installations.
Develops products meeting stringent environmental standards, maintaining a reputation for quality and innovation.
Consistently recognized for commitment to delivering high-performance and durable systems.
Culture + Values
Customer First
Innovation
Sustainability
Quality
Collaboration
Integrity
Passion
Environment + Sustainability
Net Zero 2050
Climate Goal
The company has set a goal to achieve net zero carbon emissions by 2050, aligning with global sustainability efforts.
Carbon Neutral 2021
Achieved Milestone
The company achieved carbon neutrality in 2021, marking a significant step toward reducing its environmental impact.
Energy-efficient manufacturing processes
Use of renewable energy sources in production
Investment in low carbon technologies
Focus on reducing waste to landfill
Inclusion & Diversity
Gender balance initiatives in leadership roles
Focus on increasing female participation in engineering
Targeted recruitment programs for diverse talent
Regular employee engagement surveys to measure inclusivity