Technical Area Sales Manager – Multi Tech (BD, HG, HX and LS postcodes)

Description

• Building and maintaining customer accounts across multi-tech Sales area focusing on Private & Domestic Installers, Merchants and British Gas.
• Administrative duties including the maintenance of all CRM customer accounts and key attributes (e.g., purchase potential, call planner etc.) monthly report & expenses
• Effectively utilise the regional demonstration vehicle.
• Ensuring effective launch of new products and services.
• Supporting our associated departments (Service, Marketing, Product Management, Logistics, Training, Internal Sales etc.) in dispute resolution between our core customers and the consumer.
• Maintain a social media presence for all customer groups, utilising this medium to promote products and services.
• Arranging and participating in customer events such as new product launch evenings.
• Planning and scheduling merchant activity within merchant branches and support their training needs including products, services and training to their customer base.
• Conducting factory tours and co-ordinate field-based training to support customers.
• Achieving defined targets across product range.
• Taking responsibility for resolving local issues using commercial and business awareness.
• Working closely with other disciplines and functions to build positive and rewarding relationships.
• Developing innovative ways to increase sales and improve customer experience to maximise profitability and revenue.
• Identifying all customer business opportunities and implement activities to develop strong customer relationships.

Requirements

• Good understanding of customer base, purchase potential and market
• Detailed knowledge of industry, heating market, network and key contacts
• Excellent PR, communication and presentation skills coupled with an ability to build relationships at all levels
• Ability to execute business change initiatives and maintain continuous improvement focus
• Knowledge of relevant legislation and technical issues
• Ability to prepare and interpret management information and reports
• Knowledge of Business strategy and structure including detailed knowledge of Worcester products, services, promotions profitability and pricing
• Computer literate with a good understanding of the PowerPoint, MS Word, Excel & Outlook pack-ages
• Able to multitask, prioritise, and manage time efficiently
• Ability to operate on social media platforms and deliver key messages to our customer base via this medium
• Strong sales and key account management skills

Benefits

• Hybrid working options available
• Eligibility for our Company Performance Bonus
• Access to the Perkbox and My Benefits platforms giving access to discounts, group income protection and death in service benefits
• Volunteering days
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
• Employee Assistance Programme and Virtual GP
• Networking opportunities across Bosch UK including a mentoring programme
• Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme and after 2 years’ service you gain eligibility for funding up to £150 per annum to support your personal wellbeing
• Access to self-service training platform containing over 200 Bosch approved programmes
• Enhanced pension contributions
• Subsidised onsite café and canteen
• 25 days annual leave per year plus bank holidays – additional service days accrued after 5 years
• Discounts on products from across the Bosch Group
• Cycle to work scheme with discounts on push-bikes, e-bikes and accessories

Training + Development

Interview process

Visa Sponsorship

Security clearance