Office Coordinator - Mobile Home Community

Description

• Results-driven. This position will be responsible for the entire collections program
• Respond to resident inquiries and resolve resident complaints
• Receive and enter payments into our property management system as well as other administrative duties
• Make outbound prospect calls and track prospects in our property management system
• Enforce and maintain community rules and regulations
• Work with prospects and applicants through the residency application prospects to include: showing of homes, submission of residency applications, prepare, submit, and execute lease documents

Requirements

• Ability to remain calm in highly emotional or confrontational situations
• HIGH accountability and follow-through/follow-up
• Computer skills, including Microsoft products
• Highly organized
• Prior experience in a collections role in a residential or MH setting
• Highly organized and disciplined
• Excellent communications skills
• Familiar with Michigan legal process and eviction process
• Comfortable with difficult conversations
• Self-motivated, proactive and able to follow directions well
• Bending, kneeling, stretching, squatting, walking, and lifting up to fifteen (15) pounds, and lifting over fifteen (15) pounds occasionally

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance