Field Supt EI

Description

• Support sales staff in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints. This specific position may include a sales role depending on the candidate.
• Develop and implement program of manpower selection, training and performance appraisal essential to productivity and quality improvement objectives.
• Advise Area management of competitor activity as related to pricing, performance and manpower
• Implement route management strategy in support of ensuring uniform application of preventive maintenance procedures while controlling manpower to minimum level.
• Develop spirit of teamwork and dedication to quality improvement among all employees.
• Implement customer and Company requirements for quality, performance reliability and passenger safety for each project under his/her supervision.
• Integrity and Trust: Foster honest, ethical relationships.
• Maintain and manage pro-active relationships with local IUEC business agent.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Ensure that maintenance meets Area and Company quality standards and meets all contract requirements.
• Safety: Uphold the highest safety standards for all.
• Implement EEO/AA requirement consistent with Area and/or State and Federal requirements.
• Manage ongoing program of project audit so as to assure conformance of performance standards of quality, completeness and safety.
• Evaluate and initiate requests for tooling where such tooling would support productivity improvement.

Requirements

• Field Supt must be able to communicate with and influence business agents, inspectors, etc., in resolving disputes. He/she must be able to demonstrate to customers that they are receiving fair value for their expenditures.
• Must have a minimum high school education. Minimum three to five years’ experience in installation and service of elevators/escalators. Minimum of one year as lead mechanic to demonstrate leadership ability.
• Must be able to teach the hourly employees the Company's methods of quality, productivity and safety. He/she must be able to persuade the hourly field to follow practices and procedures that will foster teamwork and improve quality and productivity.
• The Field Superintendent must have the necessary skills and experience to interpret customer concerns then mobilize the necessary internal resources in a way that customer satisfaction is assured while cost and Human Resources disruption is minimized. The field Superintendent must be able to make sound judgments as related to motivation, training and work assignments for all employees within his/her responsibility, while, at the same time, adjusting manpower to a minimum level and meeting and/or exceeding customer requirements.
• Minimum work experience required including any specific job related experience and years of experience, which would serve as acceptable pre-requisites.
• Requires a working knowledge of elevators and escalators to manage and direct field personnel to meet Area goals. Must have ability to communicate

Benefits

• Tuition Reimbursement - Eligible after 6 months of service.
• Fully vested 401k match, up to 7% of total eligible compensation.
• A wide range of development opportunities to boost your professional and leadership growth.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.

Training + Development

Interview process

Visa Sponsorship

Security clearance