Assistant Property Manager at Invitation Homes in Denver, CO | USD21-36 | Kablio

Role

Description

customer service

lease management

cash handling

maintenance oversight

occupancy reporting

database management

Provide exceptional customer service by attending to resident move-in/move-out needs and responding to requests in a professional and timely manner
Assist Portfolio Manager(s) in maintaining occupancy levels, ensuring positive resident relations and complying with all reporting requirements
Assist Portfolio Manager(s) in managing a portfolio of single- family residential homes in accordance with company objectives and metrics
Assist in oversight of maintenance operation
Responsible for all cash handling and accounts receivable management; post daily deposits
Manage all electronic lease files for residents; ensure file management quality control including document storage in proprietary database

Requirements

driver's license

bachelor's degree

2 years

yardi

salesforce

customer service

Must possess a valid driver's license, an insurable driving record and access to their own motor vehicle
Ability to work weekends and non-traditional holiday if needed, not consistent
Must be reachable via phone, except during approved time off
Bachelor's Degree in Business or related field, or equivalent in a related field (preferred)
Ability to deal effectively with diverse situations
Extensive travel within assigned portfolio required
Must maintain professional appearance and comply with prescribed dress code policy
Must provide basic hand and power tools
Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
Minimum of two (2) years of administrative experience in Property Management or related field
Can effectively work independently and as a member of various teams and committees
Customer service oriented; strong communication, organizational and interpersonal skills
Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate
Ability to multi-task
Working knowledge of property management software programs (e.g. Yardi, Salesforce and Docusign) and Microsoft Office Applications

Benefits

Team events and gatherings (Pre and Post-Covid)
Availability to work a flexible schedule based on business need
Competitive pay starting at $24 p/hour
Health, dental, vision, and life insurance
Team events and gatherings (Pre- and Post-Covid)
Annual bonus program
Health, dental, vision and life insurance
Long-term and short-term disability insurance
401(k) with company matching contributions
Awesome work environment with casual dress
401(K) with company matching contributions
Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 2012, Invitation Homes is a leader in the single-family rental home market.
The company owns and manages thousands of homes across the U.S., providing quality rental housing.
Specializes in residential properties, offering a variety of homes in desirable locations.
Focused on delivering great rental experiences through extensive property management and customer service.
Uses technology and data-driven strategies to enhance the rental experience for both tenants and investors.
The company has made significant strides in redefining the rental home market, attracting both families and professionals.
Invitation Homes has a strong track record in providing well-maintained homes in key U.S. markets.

Culture + Values

Unshakeable Integrity – We hold ourselves accountable to act with honesty, trust and respect.
Genuine Care – We serve with heart.
Continuous Excellence – We always find a way to innovate and deliver.
Standout Citizenship – We strive to benefit our neighbors and our communities.

Environment + Sustainability

15%

Energy Bill Savings

Residents using Smart Home technology can save up to 15% on energy bills, significantly reducing their monthly expenses while also contributing to environmental sustainability.

100 million bottles

Recycled Plastic

Over 100 million plastic bottles have been recycled into high-quality flooring, showcasing a commitment to reducing waste and repurposing materials innovatively.

100%

Smart Home Target

The company aims to integrate 100% Smart Home technology in its Same Store portfolio as part of its long-term sustainability strategy, enhancing energy efficiency and resident convenience.

Half the Earth

Environmental Impact

Recycling efforts have saved enough materials to circle half the Earth, highlighting the significant environmental benefits of resource conservation and recycling initiatives.

Adopts ENERGY STAR® certified appliances for improved efficiency.
Upgrades HVAC units with efficient models, sharing utility savings with residents.
Employs smart thermostats in vacant homes to maintain hourly energy efficiency.
Monitors utility use with third-party alerts to address high consumption promptly.
Supports climate tech through investment in the Fifth Wall Climate Technology Fund.
Updates plumbing systems with low-flow fixtures to conserve water.
Optimizes technician routes to reduce emissions and drive times.
Enhances air quality with an HVAC Air Filter Delivery program.
Implements water-efficient landscapes in arid regions.
Transitions to digital work orders to eliminate paper use among technicians.
Ensures vehicles are equipped to minimize unnecessary service trips.
Develops properties with superior insulation, efficient windows, and programmable thermostats post-acquisition.
Prepares for natural disasters via dedicated risk management teams.
Partners with GRESB, linking credit pricing to sustainability performance.

Inclusion & Diversity

49.78% Ethnic Representation

Employee Diversity

49.78% of employees identify as people of color, reflecting the company's commitment to diversity in its workforce.

3.5 Years Retention

Employee Tenure

The average associate tenure of 3.5 years highlights strong retention rates across diverse groups.

49.6% Leadership by Women

Gender Equality

Women hold nearly half of leadership positions, demonstrating progress toward gender parity in roles of influence.

Joined CEO Action for Diversity & Inclusion pledge to improve workplace inclusion.
Support six ERGs: Women’s Impact Network, Black Collective, Juntos, GenNEXT, Open Invitation (LGBT+), Asian Alliance.
Provide Employee Resource Groups to foster belonging and support.

Articles

Careers at Invitation Homes

Our Company

Press Releases

Role

Description

customer service

lease management

cash handling

maintenance oversight

occupancy reporting

database management

Provide exceptional customer service by attending to resident move-in/move-out needs and responding to requests in a professional and timely manner
Assist Portfolio Manager(s) in maintaining occupancy levels, ensuring positive resident relations and complying with all reporting requirements
Assist Portfolio Manager(s) in managing a portfolio of single- family residential homes in accordance with company objectives and metrics
Assist in oversight of maintenance operation
Responsible for all cash handling and accounts receivable management; post daily deposits
Manage all electronic lease files for residents; ensure file management quality control including document storage in proprietary database

Requirements

driver's license

bachelor's degree

2 years

yardi

salesforce

customer service

Must possess a valid driver's license, an insurable driving record and access to their own motor vehicle
Ability to work weekends and non-traditional holiday if needed, not consistent
Must be reachable via phone, except during approved time off
Bachelor's Degree in Business or related field, or equivalent in a related field (preferred)
Ability to deal effectively with diverse situations
Extensive travel within assigned portfolio required
Must maintain professional appearance and comply with prescribed dress code policy
Must provide basic hand and power tools
Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
Minimum of two (2) years of administrative experience in Property Management or related field
Can effectively work independently and as a member of various teams and committees
Customer service oriented; strong communication, organizational and interpersonal skills
Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate
Ability to multi-task
Working knowledge of property management software programs (e.g. Yardi, Salesforce and Docusign) and Microsoft Office Applications

Benefits

Team events and gatherings (Pre and Post-Covid)
Availability to work a flexible schedule based on business need
Competitive pay starting at $24 p/hour
Health, dental, vision, and life insurance
Team events and gatherings (Pre- and Post-Covid)
Annual bonus program
Health, dental, vision and life insurance
Long-term and short-term disability insurance
401(k) with company matching contributions
Awesome work environment with casual dress
401(K) with company matching contributions
Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 2012, Invitation Homes is a leader in the single-family rental home market.
The company owns and manages thousands of homes across the U.S., providing quality rental housing.
Specializes in residential properties, offering a variety of homes in desirable locations.
Focused on delivering great rental experiences through extensive property management and customer service.
Uses technology and data-driven strategies to enhance the rental experience for both tenants and investors.
The company has made significant strides in redefining the rental home market, attracting both families and professionals.
Invitation Homes has a strong track record in providing well-maintained homes in key U.S. markets.

Culture + Values

Unshakeable Integrity – We hold ourselves accountable to act with honesty, trust and respect.
Genuine Care – We serve with heart.
Continuous Excellence – We always find a way to innovate and deliver.
Standout Citizenship – We strive to benefit our neighbors and our communities.

Environment + Sustainability

15%

Energy Bill Savings

Residents using Smart Home technology can save up to 15% on energy bills, significantly reducing their monthly expenses while also contributing to environmental sustainability.

100 million bottles

Recycled Plastic

Over 100 million plastic bottles have been recycled into high-quality flooring, showcasing a commitment to reducing waste and repurposing materials innovatively.

100%

Smart Home Target

The company aims to integrate 100% Smart Home technology in its Same Store portfolio as part of its long-term sustainability strategy, enhancing energy efficiency and resident convenience.

Half the Earth

Environmental Impact

Recycling efforts have saved enough materials to circle half the Earth, highlighting the significant environmental benefits of resource conservation and recycling initiatives.

Adopts ENERGY STAR® certified appliances for improved efficiency.
Upgrades HVAC units with efficient models, sharing utility savings with residents.
Employs smart thermostats in vacant homes to maintain hourly energy efficiency.
Monitors utility use with third-party alerts to address high consumption promptly.
Supports climate tech through investment in the Fifth Wall Climate Technology Fund.
Updates plumbing systems with low-flow fixtures to conserve water.
Optimizes technician routes to reduce emissions and drive times.
Enhances air quality with an HVAC Air Filter Delivery program.
Implements water-efficient landscapes in arid regions.
Transitions to digital work orders to eliminate paper use among technicians.
Ensures vehicles are equipped to minimize unnecessary service trips.
Develops properties with superior insulation, efficient windows, and programmable thermostats post-acquisition.
Prepares for natural disasters via dedicated risk management teams.
Partners with GRESB, linking credit pricing to sustainability performance.

Inclusion & Diversity

49.78% Ethnic Representation

Employee Diversity

49.78% of employees identify as people of color, reflecting the company's commitment to diversity in its workforce.

3.5 Years Retention

Employee Tenure

The average associate tenure of 3.5 years highlights strong retention rates across diverse groups.

49.6% Leadership by Women

Gender Equality

Women hold nearly half of leadership positions, demonstrating progress toward gender parity in roles of influence.

Joined CEO Action for Diversity & Inclusion pledge to improve workplace inclusion.
Support six ERGs: Women’s Impact Network, Black Collective, Juntos, GenNEXT, Open Invitation (LGBT+), Asian Alliance.
Provide Employee Resource Groups to foster belonging and support.

Articles

Careers at Invitation Homes

Our Company

Press Releases