Health Services Administrator (HSA) - Notional

Description

• Maintains safe and clean working environment by complying with procedures, rules and regulations.
• Regulatory & Contract Compliance: Ensure adherence to government regulations, contractual requirements, and accreditation standards (e.g., NCCHC, ACA, ICE Performance-Based National Detention Standards, OSHA, HIPAA).
• Quality & Risk Management: Develop and maintain quality improvement, patient safety, infection control, and risk management programs. Prepare for and support internal/external audits and inspections.
• Budget & Resource Oversight: Manage budgets, monitor expenses, and ensure proper allocation of medical resources, supplies, and pharmaceuticals.
• Operational Leadership: Direct daily administrative operations of the detention facility’s healthcare unit, ensuring efficient delivery of medical, dental, mental health, and specialty care.
• Reporting & Documentation: Ensure accurate and timely submission of reports, incident documentation, and statistical data required under the government contract.
• Staff Management: Oversee recruitment, onboarding, scheduling, and performance management of medical and support staff, including physicians, nurses, dentists, behavioral health providers, and allied health professionals.
• Stakeholder Coordination: Act as the primary point of contact with the government customer, prime contractor, and detention facility leadership, providing timely reports, updates, and recommendations.
• Emergency Preparedness: Coordinate emergency medical response planning, drills, and continuity of operations in compliance with facility protocols.
• Work is performed in a secure detention facility.

Requirements

• Knowledge of federal and state healthcare regulations, detention facility healthcare standards, and government contracting compliance.
• Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.
• Proficiency in Microsoft Office Suite and healthcare management systems (EHR, scheduling, inventory).
• Must be able to perform duties in a stressful and high paced environment without physical limitations.
• Experience managing multi-disciplinary healthcare teams in high-security or government settings.
• Bilingual (English/Spanish or other relevant languages) preferred.
• Strong background in compliance, audits, and inspections (e.g., NCCHC, ACA, Joint Commission).
• Work involves sitting and standing for prolonged periods of time.
• Must be a US citizen or permanent resident, Resided in the US for 3 years in the past 5 years.
• Strong leadership, communication, and interpersonal skills with the ability to lead diverse teams in a secure environment.
• DHS or ICE detention center experience.
• Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
• Minimum of 5 years of progressive leadership experience in healthcare administration, preferably in correctional, detention, military, or government-contracted healthcare environments.
• Ability to navigate complex stakeholder relationships with diplomacy and professionalism.
• Must be at least 21 years of age.
• Ability to obtain and maintain necessary clearances and credentials required for access to detention facilities.
• Financial acumen in managing healthcare budgets under government contracts.
• Visual acuity required to complete paperwork and computer work.
• CPR or BLS and First aid certification.
• Must be able to multi-task, be detail-oriented, be organized, and have excellent verbal and communication skills.
• Master’s degree in healthcare administration, Public Health, Business Administration, or related field preferred (Bachelor’s degree with significant relevant experience may be considered).
• Ability to ascend/descend stairs.

Benefits

• Exposure to emotionally challenging situations.
• Position contingent upon successful contract award.

Training + Development

Interview process

Visa Sponsorship

Security clearance