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Store Manager - Cover
Urban Self Storage, Inc.
Provides management and operation of climate‑controlled, secure self‑storage facilities with tech‑driven services.
Oversee daily operations, maintenance, and customer service for a self-storage facility.
Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order)
Handle customer accounts including delinquency calls
Provide excellent customer service during every customer interaction
Manage day-to-day operations of a self storage facility following guidance of Store Manager & Team Leader
Timely email & phone correspondence
Manage daily deposits & cash counts
Tour storage spaces and assist customers throughout the rental process
Work closely with store manager to meet monthly budget, occupancy & rental goals
What you bring
microsoft office
driver's license
sales
customer service
communication
problem solving
Ability to work weekends and/or holidays
Sales skills
Excellent communication & teamwork abilities
Customer service experience
Valid driver's license & reliable transportation
Strong attention to detail & problem-solving skills
Great listening skills & ability to take direction
Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, GoogleSheets, Search Engines, App Store)
Benefits
Additional Monthly Bonus Compensation
Supportive work environment
$1,000 employer provided HRA
Employer provided branded apparel
$15,000 employer paid life insurance policy
Independent work environment
Mileage reimbursement
Industry leading medical, dental & vision benefits
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