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Urban Self Storage, Inc.

Store Manager - Cover

Company logo
Urban Self Storage, Inc.
Provides management and operation of climate‑controlled, secure self‑storage facilities with tech‑driven services.
Oversee daily operations, maintenance, and customer service for a self-storage facility.
4d ago
$20 - $22
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Seattle, WA
Onsite
Company Size
87 Employees
Service Specialisms
No specialisms available
Sector Specialisms
Self Storage
Property Management
Facility Development
Market Research
Business Development
Security Systems
Operations Management
Marketing
Role
What you would be doing
cleaning
account management
customer service
operations management
cash management
budget management
  • Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order)
  • Handle customer accounts including delinquency calls
  • Provide excellent customer service during every customer interaction
  • Manage day-to-day operations of a self storage facility following guidance of Store Manager & Team Leader
  • Timely email & phone correspondence
  • Manage daily deposits & cash counts
  • Tour storage spaces and assist customers throughout the rental process
  • Work closely with store manager to meet monthly budget, occupancy & rental goals
What you bring
microsoft office
driver's license
sales
customer service
communication
problem solving
  • Ability to work weekends and/or holidays
  • Sales skills
  • Excellent communication & teamwork abilities
  • Customer service experience
  • Valid driver's license & reliable transportation
  • Strong attention to detail & problem-solving skills
  • Great listening skills & ability to take direction
  • Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, GoogleSheets, Search Engines, App Store)
Benefits
  • Additional Monthly Bonus Compensation
  • Supportive work environment
  • $1,000 employer provided HRA
  • Employer provided branded apparel
  • $15,000 employer paid life insurance policy
  • Independent work environment
  • Mileage reimbursement
  • Industry leading medical, dental & vision benefits
  • Employer provided storage space
  • $20 to $22 Per Hour
  • Education & training programs
  • Paid sick leave & vacations
Training + Development
Information not given or found
Company
Overview
~80 Facilities
Regional Presence
Operates across multiple states, showcasing extensive geographic reach and market influence.
70 Facilities
Software Transition
Successfully transitioned operations to new management software without any service disruption, highlighting technical execution excellence.
  • Delivers tech-enabled storage with climate control, 24/7 video surveillance, and dynamic pricing strategies.
  • Implements enterprise software for contactless rentals and streamlined operations across dozens of locations.
  • Typical projects include developing and managing multi-state self-storage properties with amenities and retail move-in supplies.
  • Specializes in secure, climate-controlled storage solutions backed by advanced marketing and financial reporting.
Culture + Values
  • Customer Focused: We are dedicated to providing excellent customer service.
  • Integrity: We conduct business with honesty and transparency.
  • Innovation: We continually look for ways to improve and innovate.
  • Teamwork: We believe in collaboration and supporting each other.
  • Accountability: We take responsibility for our actions and outcomes.
Environment + Sustainability
2030
Net Zero Target
The company aims to achieve net zero emissions by reducing carbon emissions significantly.
  • The company is committed to sustainable business practices.
  • The goal is to reduce carbon emissions and minimize environmental impact.
  • The company is implementing energy-efficient solutions for facilities.
  • The company prioritizes waste reduction and recycling efforts across all locations.
Inclusion & Diversity
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