Regional Quality Manager

Description

The Regional Quality Manager is the representative of the Quality Management program within their region, responsible for driving, promoting, and improving quality culture and practices across all project teams. This role assists the National Director, Quality Control in partnering with regional construction operations leadership to embed quality into every phase of the project lifecycle, from preconstruction through closeout and warranty, ensuring consistent implementation, continual improvement, and alignment with the company’s national quality strategy. The Regional Quality Manager collaborates closely with both national leadership and regional operations leadership, balancing priorities to achieve program excellence.

• Champion the company’s Quality Management Program across all projects in the region.
• Identify training needs and deliver targeted sessions for regional teams and subcontractors.
• Drive lessons-learned sessions across projects, ensuring feedback loops improve future work.
• Act as a resource for issue resolution, root cause analysis, and corrective action planning.
• Collaborate with National Quality Leadership to align regional practices with overall program goals.
• Partner with Regional Operations Leaders to align Quality staffing and supervisory coverage with project delivery needs.
• Provide proactive coaching during preconstruction, buyout, and early-phase planning to ensure quality risks are identified and mitigated.
• Collect and validate regional QA/QC performance metrics and provide actionable analysis to National Quality Leadership.
• Assess regional project workload and assign or recommend appropriate Quality Control Manager staffing, balancing resources between projects to meet risk-based quality needs.
• Oversee regional consistency of Project Quality Plans, DFOW logs, inspection/testing plans, and Procore-based workflows.
• Mentor Project Executives, Project Managers, Superintendents, and QC Managers in quality best practices.
• Lead risk assessments for high-value or high-risk scopes of work and ensure proper phased controls are implemented.
• Partner with Operations and National Quality Leadership in supporting pursuits and client-facing efforts by demonstrating regional quality capabilities.
• Conduct periodic audits of projects and subcontractor QC performance.
• Collaborate with Owners, Designers, Risk Management, and Trade Partners to resolve quality issues and reinforce expectations.
• Serve as a peer leader to Operations, ensuring quality is integrated in planning, execution, and turnover.
• Offer guidance, mentorship, and accountability for project-based Quality Managers through a dotted-line relationship, reinforcing consistency of quality processes across projects.
• Serve as the first-line escalation point for regional quality issues, collaborating with Ops leadership and escalating to National Quality Leadership when necessary.
• Deliver regional training and onboarding on QC standards, provide feedback to national leadership on evolving needs.
• Conduct regular check-ins and evaluations, providing constructive feedback while escalating systemic issues or performance concerns as appropriate.
• Support business development efforts by showcasing regional quality performance and capabilities.
• Ensure that all project-based quality control and project staff are executing the company’s QA/QC plan, subcontractor quality requirements, and Procore-based workflows consistently and provide support accordingly.
• Represent quality in regional leadership meetings and planning efforts.
• Support training, career development, and succession planning for Quality Control Managers, fostering growth of quality leadership capabilities within the region.
• Provide structured feedback and lessons learned to National leadership to inform future standards, tools, and training.

Requirements

• LEAN Construction experience preferred; strong presentation skills; vast knowledge of all trades and phases of the construction process.
• Excellent communication, facilitation, and leadership skills with the ability to influence senior stakeholders.
• Additional Role Specific Skills:Demonstrated success leading project quality efforts or regional programs.Knowledge of building systems, risk management, and QA/QC best practices.Excellent communication, facilitation, and leadership skills with the ability to influence senior stakeholders.Outstanding relationship-building, influence, and collaboration skills.LEAN Construction experience preferred; strong presentation skills; vast knowledge of all trades and phases of the construction process.Thorough knowledge of senior leadership and region legal trends/risk.Outstanding relationship-building skills.Ability to create a culture of inclusion and belonging by acting with courage, humility and curiosity; desire to learn about others and self-reflect.Ability to build team relationships, stay organized, handle various projects at one time, follow up and make accurate decisions.
• Thorough knowledge of senior leadership and region legal trends/risk.
• Experience: 8+ years in construction management with quality leadership experience.
• Outstanding relationship-building, influence, and collaboration skills.
• Outstanding relationship-building skills.
• Ability to create a culture of inclusion and belonging by acting with courage, humility and curiosity; desire to learn about others and self-reflect.
• Education: Bachelor’s degree in construction, engineering, or related field (or equivalent experience).
• Ability to build team relationships, stay organized, handle various projects at one time, follow up and make accurate decisions.
• Knowledge of building systems, risk management, and QA/QC best practices.
• Demonstrated success leading project quality efforts or regional programs.

Benefits

• The Extras – Cell phone, laptop, tuition reimbursement, pet insurance, financial planning services, and more.
• 401(K) with Company Match – Receive a company match up to 4% of your eligible pay.
• Health, Dental, and Vision Insurance.
• Employee Stock Ownership Plan (ESOP) – Be an employee-owner!
• Generous Paid Time Off – vacation and sick time, 12 holidays, summer Fridays, and a yearly volunteer day.

Training + Development

Interview process

Visa Sponsorship

Security clearance