Manager, Operations

Description

• Lead all operations for the Atlanta Customer Center—delivering on-time, high-quality aftermarket services.
• Lead operations that directly impact customers worldwide.
• Ensure full compliance with all safety, quality, and regulatory standards.
• Collaborate across global Nikkiso Cryogenic Services locations to share best practices and drive consistency.
• Reach with hands and arms, bend, stand on a stool or climb, and use fingers and hands to feel objects, tools, or controls.
• Work in both office and shop environments at Customer Center.
• Lift files and open desk drawers and filing cabinets.
• Use standard office equipment such as computers, telephones, printers, copiers, etc.
• Build, coach, and inspire a high-performing team across operations and customer service.
• Drive year-over-year growth in revenue and EBIT through operational excellence.
• Stand, walk, sit, talk, hear, type, and write.
• Champion Lean, 6S, and continuous improvement initiatives to streamline processes.
• Develop and manage budgets, forecasts, and financial reporting.

Requirements

• Strong financial and business acumen — experience managing budgets, KPIs, and cost performance.
• Expertise with Lean Manufacturing, Six Sigma, or 6S programs.
• Experience with cryogenic or industrial equipment a major plus!
• Bachelor’s degree in Operations, Engineering, Business, or related field (or equivalent experience).
• 5–7+ years of progressive experience leading operations or aftermarket services in industrial or manufacturing environments.
• Exceptional leadership, communication, and problem-solving skills.
• Lift 10-20 pounds.
• Proven success improving efficiency, profitability, and customer satisfaction.

Benefits

• Competitive pay, benefits, and long-term career growth with a global company.

Training + Development

Interview process

Visa Sponsorship

Security clearance