Administrative Assistant/Homeowner Services

Description

• Continually review and streamline the participant selection process while ensuring compliance with lending regulations.
• Answer, screen, and route phone calls; greet visitors and provide courteous assistance.
• Support donor acknowledgement processes (receipts, thank-you letters) and fundraising events.
• Educate and coach participants and prospective participants in homeownership and the lending process.
• Maintain filing systems (paper and electronic) and ensure data integrity.
• Nominate prospective participants to the Habitat Board of Directors for approval.
• Provide backup support to other administrative staff as needed.
• Coordinate mail, shipping, and inventory of office supplies; place orders as needed.
• Manage the pre-application process and conduct program information sessions.
• Support the creation and successful launch of HOAs within Habitat neighborhoods, as appropriate
• Manage all aspects of the mortgage closing process in collaboration with the lender and title company.
• Prepare and format correspondence, reports, flyers, and donor communications.
• Manage and maintain calendars, schedules, meeting rooms, and event logistics.
• Develop and maintain a clear tracking system for participants through the homebuyer process and ensure participant compliance with program requirements.
• Develop and maintain an appropriate number of participant nominations for board approval into the homeownership program to ensure the home purchase process aligns with the construction schedule.
• Participate in team meetings and contribute to process improvements.

Requirements

• Bachelor’s degree preferred or sufficient volunteer/office experience
• Strong organizational abilities, including time management skills are crucial for handling multiple tasks simultaneously while meeting deadlines.
• A friendly demeanor coupled with exceptional interpersonal skills that enable you to work collaboratively within a team-oriented environment.
• Must successfully complete the Habitat for Humanity International Qualified Loan Originator certification within the first 90 days of employment.
• Excellent communication skills both written and in person and have a calm and very pleasant demeanor when working with a wide variety of people from all backgrounds.
• Must be able to successfully complete a credit and criminal background check.
• Must have access to a vehicle and maintain a valid WA driver’s license with good driving record as well as automobile insurance coverage.
• Flexible to work occasional nights and weekends as needed.
• Proficiency in Microsoft Office 365, Teams and all social media tools. Familiarity with database management systems is advantageous.
• Ability to multi-task with high degree of project and time-management capacity to achieve high performance goals and meet deadlines in a fast-paced environment with multiple interruptions.

Benefits

• Benefits package includes generous vacation/sick leave, 100% paid employee medical/dental/vision insurance, short/long term disability, life insurance, retirement account with matching.

Training + Development

Interview process

Visa Sponsorship

Security clearance