Administrator

Description

• Supporting operational reporting and maintaining clear administrative records
• Issuing quotes, purchase orders, and basic documentation where required
• Liaising with engineers, suppliers, and clients to ensure smooth delivery of works
• Updating CRM and internal systems to ensure accurate job tracking and communication across departments
• BAFE SP101 – Maintenance of Portable Fire Extinguishers
• Providing general office support to ensure efficiency
• Assisting with live scheduling of engineers, including organising diaries, updating job sheets, and adjusting plans as priorities change
• Supporting third-party accreditation audits (BAFE, NSI, NACOSS, NAPIT), including gathering evidence, maintaining logs, and keeping compliance records up to date
• Dealing with incoming enquiries by phone and email, ensuring clients receive prompt, helpful communication

Requirements

NPG Fire Safety Ltd is seeking a proactive, organised Senior Administrator / Scheduling Assistant to support our growing fire and security operations. This is a key role for someone who takes pride in getting things done properly, enjoys keeping a busy operation running smoothly, and wants to work in a supportive, quality-driven environment.

With a satellite office in Manchester and further expansion planned, we’re now looking for a like-minded individual to strengthen our operational support team.

• Confident communicator — calm, friendly, and professional on the phone
• Someone who enjoys problem-solving and staying one step ahead
• Strong general IT skills (email, calendars, document management, CRM systems)
• A highly organised and proactive individual with excellent attention to detail
• Trustworthy, reliable, and able to manage their workload effectively
• Comfortable working in a fast-moving environment with shifting priorities
• BAFE SP203-1 – Design, Installation, Commissioning & Maintenance of Fire Detection & Alarm Systems
• BAFE SP203-4 – Design, Installation, Commissioning & Maintenance of Emergency Lighting Systems
• BAFE SP205 – Life Safety Fire Risk Assessment
• NACOSS Gold – Electronic Security Systems (CCTV, Access Control & Intruder Alarms)
• NAPIT – Electrical
• NSI Gold – Fire
• Experience supporting operational teams, scheduling, or compliance is beneficial but not essential — the right attitude matters most

Benefits

We offer competitive salaries, regular team-building days, and realistic workloads backed by achievable timeframes. We don’t use commission structures — instead, we motivate our staff the right way, focusing on quality, trust, and long-term client relationships, values that continue to drive our growth.

• £29,120–£32,240 FTE (DOE; pro-rated for part-time).
• Real opportunities to grow with the company as our operations expand
• 24 days’ annual leave + bank holidays (pro rata for part-time)
• Part-time or full-time options
• 5% company pension

Training + Development

Interview process

Visa Sponsorship

Security clearance