Vice President, Brand Experience

Description

• Shape Continua’s A+D Strategy
• Foster a culture of collaboration, curiosity, and excellence across the entire A+D and brand experience ecosystem.
• Champion a Unified Experience, ensuring every experiential brand touchpoint reflects Continua’s standards of hospitality, connection, and inspiration.
• Develop a global A+D strategy that integrates brand storytelling, industry influence, market intelligence, and partnership planning.
• Partner closely with peers to develop thought leadership, educational programming, showroom content, and events that elevate Continua’s relevance within the design community.
• Steward relationships with key design and real estate influencers, aligning Continua’s presence and programming across multiple offices and markets.
• Provide strategic direction and oversight for the Manager, Brand Experience in the execution of physical experiences, events, and concierge leadership.
• Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
• Identify trends, opportunities, and best practices that shape Continua’s future state of A+D engagement and brand experience.
• Create and guide the strategy for Continua’s Experience Centers, including content, programming, design intent, hospitality standards, and activation.
• Represent Continua as a national industry voice at conferences, design events, panels, and partner engagements.
• Quarterly All Company Meetings
• Lead, coach, and mentor A+D teams across all markets, ensuring consistency in relationship strategy, messaging, and engagement.
• Collaborate Cross-Functionally with Marketing, Sales, and MillerKnoll leadership to amplify Continua’s position as a leading dealer partner and integrated solutions provider.

Requirements

• Ability to travel between markets (approx. 10–15%).
• Deep understanding of commercial interior design principles and the business of design.
• 10+ years in design, architecture, workplace strategy, or the contract furniture industry, with national or multi-market experience preferred.
• Physical Requirements: While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee may occasionally lift and /or move up to 20 pounds. This position may require travel between offices, jobsites, and/or client locations, which may involve extended periods of sitting or standing, lifting light luggage, and adapting to different time zones.
• Familiarity with MillerKnoll brands and ecosystem (preferred).
• Own Key National A+D Relationships
• Ability to use your talents and strengths to make a positive impact
• Established senior-level relationships within the A+D community.
• Exceptional communication and presentation skills across diverse audiences.
• Brand Experience Strategy & Experience Center Activation,
• Experience shaping brand or experience strategy within a creative or design-focused environment.
• Demonstrated success leading high-performing, relationship-driven teams.

Benefits

• Paid Parental Leave
• Paid time off and holidays
• Company social hours
• HSA, DCA and FSA options available
• 401k Match (50% of every 1% up to 4%)
• Critical Illness and Accident Insurance
• Company paid Short Term and Long Term Disability insurance
• A State-of-the-Art Facility with incredible technology throughout and a multitude of workspaces at your disposal
• Community Service opportunities
• Medical, Dental, and Vision insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance