Chauffeur

Description

• Ensure the cleanliness, maintenance, and proper functioning of the vehicle at all times
• Maintain a polished appearance and dress in accordance with company guidelines
• Safely and comfortably transport guests and patrons to their desired destinations, following designated routes and traffic regulations
• Maintain a high standard of personal appearance and conduct, reflecting the property's commitment to luxury and hospitality
• Respect the privacy of passengers and maintain confidentiality
• Provide assistance to guests, including opening doors, handling luggage, and offering information about the property and local attractions
• Maintain records related to vehicle usage, transportation requests, and other relevant documentation
• Engage with guests in a courteous and respectful manner, attending to their needs and preferences during the transportation experience
• Handle guest concerns or issues during transportation with empathy and efficiency, finding timely resolutions or escalating matters to relevant management
• Adhere to traffic laws, follow safe driving practices, and prioritize the well-being of passengers and pedestrians
• Coordinate with the Casino Services and Marketing teams, butlers, front desk, concierge, and bell services teams to ensure seamless guest transportation services
• Prioritize guest safety during transportation, adhering to all traffic laws and maintaining a defensive driving approach
• Plan the most efficient and timely routes to reach destinations, considering traffic and potential roadblocks

Requirements

• Must have a valid Nevada driver's license with a clean driving record
• Clear and effective communication with guests, colleagues, and supervisors
• Additional certifications or endorsements for passenger transport may be required
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
• Proficiency in multiple languages is a plus
• Must maintain a clean DMV record, and provide a current Nevada Motor Vehicle Report to the department leader and Risk Management every 6 months
• High school diploma or equivalent
• Strong attention to detail and the ability to anticipate guests' needs during transportation
• Impeccable customer service and communication skills, with a polished and professional demeanor
• Ability to handle challenges calmly and make quick decisions
• Excellent driving skills and knowledge of traffic regulations
• Proven experience as a chauffeur within a luxury hotel, high-end resort, or upscale establishment
• A strong sense of direction and familiarity with local routes and destinations
• Familiarity with luxury vehicles and high-end clientele

Benefits

• Work in a fast-paced, busy, and somewhat stressful environment

Training + Development

Interview process

Visa Sponsorship

Security clearance