Leasing Professional

Description

• Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean, and report service needs to maintenance team members
• Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs and HUD/Agency regulations
• Think safety first and ensure that unsafe conditions are corrected promptly in apartments, along the tour paths, in office spaces, and common areas
• Process work orders, package collection, and assist with day-to-day operation of the property and resident satisfaction
• Complete outbound new lead follow-up to prospective renters via text, email, and phone. A heavy focus on engaging prospects in leasing conversations at the community level
• Prepare daily and weekly reports as needed
• Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
• Be the on-site Tour Guide, showing future residents’ needs, showing them around your community’s amenity areas and model homes, and highlighting all the benefits that will make them want to call your community home
• Assists with resident retention by providing ongoing customer service to residents post-move-in
• Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams

Requirements

• Computer literate and proficient in Microsoft Office applications (i.e. Word, EXCEL, Outlook, etc.).
• Knowledge of Yardi or other industry software preferred
• May be required to lift up to 25 pounds without assistance.
• Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies.
• Able to multitask and meet deadlines in a timely manner
• One or more years’ experience in property management, sales, or customer service.
• Excellent verbal and written communication skills
• Must be able to walk the property, which includes climbing stairs.
• Have a strong working knowledge of the market and competitive set
• High School diploma or equivalent.
• Willing to work a flexible schedule, including weekends and holidays.

Benefits

• Rent Discount (30%)
• Pet Insurance
• 401(k) Retirement w/ Match + Immediate Vesting
• Employee Assistance Program
• Critical Illness Plan
• Voluntary Life/AD&D
• Paid Holidays and Time Off (3+ weeks)
• Employer Paid Life/AD&D
• Short Term Disability
• Paid Parental Leave (4 weeks)
• Legal/ID Theft Protection
• Tuition Reimbursement($2,000/year)
• Long Term Disability
• Employee Referral Bonus
• Hospital Indemnity Plan
• Accident Plan
• Employee Rewards and Recognition

Training + Development

Interview process

Visa Sponsorship

Security clearance