Highgate is a global investment and hospitality management firm focused on creating value in real estate.
Manage hotel engineering operations, maintenance, safety, and staff supervision.
12 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Miami Beach, FL
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
Description
ada compliance
preventive maintenance
lock system
energy conservation
safety inspections
vendor management
Ensure compliance with the Americans with Disabilities Act (ADA).
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Assist in developing and implementing plans to maintain property, equipment, grounds and other assets, in a safe and acceptable state of repair.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Assist with the administration of all vendor contracts controlled by the Engineering Department hotel standards.
Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
Attend all hotel required meetings and trainings.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Assist as necessary with special projects and renovations.
Assist in scheduling preventive maintenance tasks.
Ensure that the hotel is in compliance with all local, state and federal laws.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Supervise the Engineers and ensure they are properly trained in the customer service program, standard operating procedures and loss prevention standards.
Assist in developing and controlling wage/salary, other expenses and energy budgets per Highgate Hotel’s financial standards.
Maintain a warm and friendly demeanor at all times.
Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per hotel standards or authority having jurisdiction.
Review all Guest and Meeting Planner comment cards to ensure that problems are identified and corrected in a timely manner.
Actively participate in energy conservation programs per Highgate Hotel’s standards.
Repair and program hotel electronic lock system.
Requirements
heavy lifting
communication
problem solving
3+ experience
high school
supervisory
Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
At least three years progressive experience in a hotel or related field preferred.
Must be able to cross-train in other hotel related areas.
High School diploma or equivalent and/or experience in a hotel or a related field required.
Must be able to maintain confidentiality of information.
Trade school and/or College course work in related field preferred.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Must be able to show initiative, including anticipating guest or operational needs
Previous supervisory skills required.
Benefits
Flexible and long hours sometimes required.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1988
Year Established
The company was established in 1988 and has since grown into a global leader in investment and hospitality management.
Specializes in identifying and unlocking value across the hospitality and real estate sectors.
Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
Expertise includes hotel operations, development, asset management, and investment strategies.
Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
Known for innovative strategies and the ability to transform and enhance real estate properties.
Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
Culture + Values
Commitment to excellence in hospitality
Innovation through technology and operational efficiency
Creating memorable guest experiences
A culture of respect, integrity, and professionalism
Collaborative team environment
Environment + Sustainability
2050
Net Zero Emissions Target
The company aims to achieve net zero carbon emissions by this year, marking a significant milestone in its sustainability journey.
Commitment to reducing carbon footprint
Investment in energy-efficient technologies
Water conservation programs
Sustainable sourcing and waste reduction efforts
Inclusion & Diversity
Focus on creating an inclusive and diverse workforce
Gender balance initiatives, with a focus on leadership roles