Business Development Representative

Description

You’ll also lead efforts to grow our local footprint by building and maintaining strong relationships with property managers, insurance carriers and adjusters, and other key clients and partners—driving both business development and operational performance. When a client experiences an emergency, you may be the first on scene, coordinating and overseeing the mitigation team as they stabilize the situation and support everyone impacted.

• Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments and maintaining assigned contact lists
• Utilize Salesforce to track activities
• Lead clients through the complex restoration process, ensuring exceptional service, seamless project execution, and proactive problem solving at every stage. Become their trusted advisor, providing peace of mind throughout their restoration experience.
• Participates in professional associations, and hosts lunch-and-learns
• Drive revenue growth by identifying and securing new project opportunities within the local market. Build and nurture strategic relationships with key stakeholders, including property managers, insurance adjusters, and local industry owners/leaders, to ensure a steady pipeline of projects.
• Prioritize client satisfaction by addressing concerns, delivering exceptional service, and ensuring quality project outcomes. Resolve any issues proactively, and turn challenges into opportunities to build long-term trust and customer loyalty.
• Meet sales objectives by maintaining existing customer and building new customer relationships and rapport by educating them on the reasons SERVPRO® is the construction and restoration company
• Cold call leads and create opportunity within your your market for new business
• Collaborate with sales and operational teams to foster a culture of teamwork and continuous learning and process improvement.

Requirements

• Experience with Salesforce is preferred
• Bachelor’s degree in marketing or business or equivalent experience
• Ability to successfully complete a background check subject to applicable law
• A minimum two to five years of progressively responsible business-to-business sales experience
• Strong customer service skills and the ability to handle sensitive or emotionally charged situations
• Experience in the commercial cleaning and restoration or insurance industry is preferred
• Strong business and financial background and process-and-results-driven attitude
• Proven track record with sales within the service or B2B sector

Benefits

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow.

• Medical, Dental, Vision
• Paid Time Off
• Competitive compensation
• Matching 401K
• Sick Paid Time Off
• Personal Development Opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance