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Facility Services Coordinator
Bgis
Coordinate facility services, manage client requests, mail, consumables, and admin tasks.
1d ago
Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Boston, MA
Office Full-Time
Company Size
8,000 Employees
Service Specialisms
Facilities Management
Project Management
Energy Management
Sustainability Consulting
Design and Engineering
Construction Management
Property Development
Real Estate Services
Sector Specialisms
Healthcare
Education
Government and Public Sector
Oil, Gas and Resources
Critical Environments
Utilities and Infrastructure
Retail
Financial Services
Role
What you would be doing
mail management
consumables delivery
service desk
room booking
access cards
invoicing
- Manage the collection and distribution of internal and external mail & courier deliveries.
- Manage the delivery of consumables throughout the refresh areas.
- Meet and greet clients and visitors
- Assist the internal site management team acting as the conduit for client requests as well as other requests as required
- Act as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model including lodging work requests using the internal system.
- Assist with visitor/contractor escorts and instructing and supervising as required.
- Maintain distribution lists.
- Supporting in meeting room requirements (ex. room reconfigurations & catering provisions).
- Support in the provision of building access cards to staff and contractors.
- Invoicing receipting and reconciliation.
What you bring
customer service
stakeholder mgmt
telephone
flexibility
ms office
detail
- Demonstrated understanding of customer service principles
- Demonstrated experience working with internal and external stakeholders at varying levels of an organization
- Strong demonstrated experience working in a Customer Service Center environment
- Strong demonstrated professional telephone manner -listening, questioning, empathy, clear client outcome and professionalism
- Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities.
- Proficient in relevant computer software Word, Excel, Outlook (or related program) and Internet access; Good key board skills, speed and accuracy
- Demonstrated attention for detail and grammar
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
200M+
Managed Square Feet
Oversees and maintains commercial real estate properties, ensuring efficient operations and optimal performance.
- Founded with a focus on providing top-tier facility management services across North America.
- Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets.
- Works with various sectors, including commercial, industrial, and government infrastructure.
- Provides services ranging from facility management to energy optimization and project management.
- Offers a range of solutions, from technical services to space planning and design.
- Operates across key markets in Canada, the United States, and abroad, with a growing global presence.
- Customer-Centric: We put the customer at the center of everything we do, driving value for them with expertise and innovation.
- Integrity: We operate in an honest, transparent, and ethical manner, ensuring trust and accountability in all our interactions.
- Innovation: We embrace change and are committed to continuous improvement, leveraging new technologies and innovative solutions to deliver exceptional results.
- Collaboration: We work as a team, valuing diverse perspectives and fostering partnerships to achieve shared goals.
- Excellence: We strive for the highest standards in everything we do, delivering quality results and service to our clients and stakeholders.
2050
Net Zero Target
Commitment to achieving net zero emissions.
- Reducing energy consumption and carbon emissions across all operations.
- Implementing sustainable building design and energy-efficient practices to minimize environmental impact.
- Developing long-term sustainability roadmaps aligned with global climate change objectives.
- Investing in renewable energy solutions and energy optimization initiatives across their portfolio.
- Fosters a diverse and inclusive work environment where all employees feel valued, respected, and empowered.
- Promotes gender equality, with specific efforts to ensure equal opportunities for women in leadership roles.
- Committed to increasing the representation of underrepresented groups within its workforce, particularly in technical and management roles.
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