Description

The Technical Consultant role involves configuring and customizing MRI’s real‑estate software to meet client needs, managing implementation projects, and training customers. The position provides hands‑on experience with SQL and data problem‑solving within a collaborative team environment.

Team members regularly share knowledge and improve internal processes, collaborating to make optimal decisions around data conversion and reporting while supporting one another’s growth.

The role is performed primarily in an office setting where employees sit for extended periods, work at a computer workstation for many hours daily, and engage in frequent verbal and written communication, reading, and analytical tasks.

• Gather client requirements and translate them into technical specifications.
• Present solution designs to non‑technical stakeholders and incorporate feedback.
• Convert client data using SQL and ETL tools, and migrate databases to MRI Cloud.
• Develop reports with MRI Toolkit and SSRS reporting.
• Collaborate with team members to determine optimal data conversion approaches.
• Maintain strong client focus and deliver high‑quality results.
• Communicate technical concepts clearly to non‑technical audiences and train users.
• Access employee resource groups and diversity initiatives.
• Participate in a competitive 401(k) plan and tuition reimbursement program.
• Take two weeks per year to work remotely from anywhere in the world.

Requirements

MRI operates a hybrid working model with three days in‑office and two days remote, based at its headquarters in Solon, Ohio or the flagship office in Atlanta, Georgia. Applicants must be authorized to work for any employer in the U.S.; the company is unable to sponsor employment visas at this time.

• Demonstrate attention to detail, organization, and effective project/time management.
• Proficient in SQL and experienced with ETL tools; programming experience a plus.
• Hold a Bachelor’s degree or equivalent work experience; customer service or consulting background beneficial.

Benefits

MRI fosters an inclusive culture with employee‑led groups such as Diversity, Equity & Inclusion committees, Women and Allies, and a Pride Event Group. Benefits focus on health, family, and work‑life balance, reflecting core values of passion, integrity, inclusion, and fun.

• Receive comprehensive medical coverage with HSA benefits.
• Enjoy 20 days PTO, observed holidays, and 16 hours of Flexi time annually.

Training + Development

Interview process

Visa Sponsorship

Security clearance