Director PDS, Program Performance
Jll
Analyze retail program data, forecast performance, and manage client relationships.
4 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Charlotte, NC
Office Full-Time
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
program management
process mapping
data forecasting
reporting
data modeling
stakeholder coordination
- Drive and support all new and existing programs initiated nationally to meet customer needs.
- Process mapping and efficiency analysis.
- Forecast/trending of performance data and risk management plans.
- Support programs and initiatives and proactively identify opportunities for improving processes and deliverables and make PjM team aware of compliance with all applicable requirements.
- Support program leadership planning and hands on management/oversight for multiple projects, including renovation, signage, security, decommission, ADA, and tenant improvement
- Draft and distribute reports weekly, monthly, quarterly, and annually
- Develop recommendations based on data interpretation and analysis to transform behaviors and techniques.
- Project Management - Provide program level information to partners and stakeholders including external design team providing test fits, regional AE partners, select general contractors, coordinating with non-construction partners for merchandising, technology, fixtures, furniture, branding and Project Managers.
- Maintain strong working relationships with key clients in your discipline in order to serve as a positive reference for future business proposals.
- Presenting data and recommendations to Sr Leadership
- Maintain strong working relationships with Corporate Project Management on and off the Client Account.
- Data modeling, analysis and compilation of quantitative data.
- Provide subject matter expertise for all data related processes and analyses
What you bring
relational db
power bi
excel
bachelor's
4-6 yrs
communication
- Strong experience working with relational databases and large data sets
- Comfort Around Higher Management - Can deal comfortably with more senior managers; can present to more senior managers without undue tension and nervousness; understands how senior managers think and work; can determine the best way to get things done with them by talking their language and responding to their needs; can craft approaches likely to be seen as appropriate and positive.
- Data Management - Ability to process large amounts of data in an organized manner.
- Experience with other data and statistical applications (PowerPivot, SSRS, Access, Sigma Excel, Power BI)
- Teamwork - Demonstrated ability to foster a strong team of professionals focused on delivering value to the client while working within the process requirements of the account and JLL.
- Experience in evaluating and mapping work processes
- Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars.
- Strong Communication – ability to convey complex concepts into language that can be widely accepted; can easily articulate ideas and logic behind all approaches
- Advanced skill with Microsoft Office (Excel, Word, PPT) required. SharePoint experience a plus.
- Bachelor’s degree in Finance, Information Technology, Architecture, Engineering, Project Management, business management, or related field required; construction management experience is a plus
- 4-6 years of work experience
- Use of advanced statistical concepts to determine significant sources of variability.
- Communication skill – Ability to proactively and professionally communicate with internal and client contacts to ensure
- Understanding of contract key performance indicator and reporting requirements and client expectations.
- Flexibility with work hours
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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