Program Manager

Description

• Events: Ensure student recruitment for all buildOn events while giving students an opportunity to demonstrate their commitment to service.
• Conduct regular check-ins with Engagement Specialists to answer questions and ensure adherence to buildOn methodology.
• Development: Provide information for grants and grant reporting.
• Support members on the ground, as they implement universal service learning in various engagement settings – holding them accountable to maintaining the integrity of the methodology.
• MERL: Ensure regular and timely submission of monthly engagement reports, surveys, and other requests.
• Meet and communicate regularly with school partners to highlight the success of the program and also troubleshoot any issues that arise in a timely manner.
• Lead a team of Engagement Specialists to meet their student recruitment and service hours completion goals through in-class and out-of-school service-learning programs.
• Work across departments to ensure the success of our programs. Examples include:
• Manage the school budgets in your portfolio using provided resources for maximum impact and fiscal excellence.
• Work with the Executive Director, the Community Partnerships Director and Engagement Specialists to cultivate partnerships with local community-based organizations to increase meaningful opportunities for students to serve.
• Marketing: Ensure student stories and program highlights are shared in a timely, impactful manner.
• Maintain relationships with school partners in your portfolio (teaching advisors, principals, and administration) to ensure strong partnerships.
• Recruit and lead students in structured service-learning engagements with corporate partners and other donors in collaboration with the community partnerships team.
• Coach and train Engagement Specialists to ensure program quality. This includes, but is not limited to on site observations using a rubric for guidance.
• Use of the Salesforce platform to analyze the success of your team. Train your team to enter engagement data in a timely fashion and use tools and analytics to drive tactics for expanding the reach and engaging more students in service.

Requirements

• Experience mentoring and/coaching a team.
• Extensive experience living and/or working in underserved communities.
• Flexible and able to manage the ambiguity and multiple priorities inherent in an entrepreneurial environment.
• Relevant education background.
• Demonstrated ability to use student engagement data (Key Performance Indicators) to increase engagement.
• Strong communicator with a track record of mentoring and coaching others to achieve results.
• 1+ years managing high performing teams (preferred).
• 3+ years engaging youth in service learning.

Benefits

• 100% insurance premium paid for medical, dental and vision along with subsidized deductibles.
• Opportunity to connect and network with leaders of Fortune 500 organizations
• Opportunity to go on Trek - a service immersion to work and live in solidarity with rural community members from Guatemala, Nicaragua, Malawi, Senegal, or Nepal to build a school.
• Professional development opportunities.
• A generous time off policy that includes paid vacation (10), personal and sick(12) days along with a summer and end-of-year shutdown week (10 days).
• Annual performance reviews with merit increases.
• 403 (b) retirement plan.
• Pre-tax benefits (Commuter, FSA).

Training + Development

Interview process

Visa Sponsorship

Security clearance