Change Control Manager

Description

The Change Control Manager is responsible for overseeing the evaluation, approval, and implementation of changes within the organization to ensure business continuity, regulatory compliance, and operational excellence. This role establishes and manages the change control process, ensuring that all modifications to systems, processes, and products are assessed for risk, properly documented, and effectively communicated across the business.

• Develop, implement, and maintain the company’s change control policies, procedures, and systems.
• Monitor key performance indicators (KPIs) for change control effectiveness and identify opportunities for process improvements.
• Maintain accurate documentation of change requests (ECRs, ECOs, etc.), approvals, risk assessments, implementation plans, and closure reports.
• Collaborate with cross-functional teams (Operations, Quality, Engineering, IT, Regulatory, etc.) to ensure smooth implementation of changes.
• Ensure compliance with regulatory requirements (e.g., ISO, NEC, UL).
• Develop regular reports for senior leadership highlighting trends, risks, and change success rates.
• Coordinate and chair Change Control Board (CCB) or similar governance forums to review, approve, and track change requests.
• Provide training and guidance to staff on change control processes and best practices.
• Act as the primary point of contact for internal and external audits related to change control.
• Ensure that all proposed changes are evaluated for impact on operations, quality, compliance, safety, and cost.

Requirements

• Structured problem solver
• Experience working with electronic change control systems or workflow management like PLM systems
• Bachelor’s degree in Engineering, Information Systems, Quality Management, or related field.
• 5+ years of experience in change management, change control, or related governance roles (regulated industry experience preferred).
• Leadership and influence across cross-functional teams.
• Strong knowledge of change control frameworks (e.g., ITIL for IT environments, GMP for life sciences/manufacturing).
• Strong analytical and problem-solving abilities.
• Process improvement and continuous improvement mindset.
• Proven ability to manage multiple priorities and drive structured decision-making.
• Training/Experience in Lean Operating Systems
• Attention to detail and commitment to compliance.
• Risk management and mitigation skills.
• Stakeholder management and effective communication.
• Experience in ERP systems (Epicor. Netsuite, SAP, Microsoft Dynamics, etc.)
• Excellent communication, facilitation, and organizational skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance